Technical Equipment Allowing Flexibility in Serving Customers as a Prerequisite for Strengthening Customer Relationships in the B2B Market

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25310%2F14%3A39898179" target="_blank" >RIV/00216275:25310/14:39898179 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Technical Equipment Allowing Flexibility in Serving Customers as a Prerequisite for Strengthening Customer Relationships in the B2B Market
Original language description
Speed and flexibility of suppliers in meeting the changing demands and preferences of customers definitely contributes to strengthening relationships between suppliers and buyers in B2B markets. Therefore, it is necessary to constantly modernize production, distribution and service equipment and have a flexible manufacturing facility capable of producing high quality products according to specific customer requirements, sufficient capacity of storage space close to customers for the response to specialcustomers' demands, or JIT deliveries, suitable transport means for transporting the products to the customer and modern service facilities. The paper describes the role of the individual elements of technical equipment in strengthening customer relationships and summarizes the results of a quantitative survey among managers of selected chemical industry businesses in the Czech Republic focused on mapping of the perception of the benefits and the actual level of technical equipment for s
Czech name
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Czech description
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Project
<a href="/en/project/GAP403%2F12%2F1279" target="_blank" >GAP403/12/1279: Tools for strengthening the long-term relationships with customers based on integration and cooperation of value network subjects</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Publication year
2014
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
METAL 2014: 23rd International Conference on Metallurgy and Materials
ISBN
978-80-87294-54-3
ISSN
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e-ISSN
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Number of pages
7
Pages from-to
1828-1834
Publisher name
TANGER, spol. s r.o.
Place of publication
Ostrava
Event location
Brno
Event date
May 21, 2014
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
000350641700302

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