Develompent of Key Competences in CRM Field and E-learning
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F47813059%3A19520%2F17%3A00011010" target="_blank" >RIV/47813059:19520/17:00011010 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Develompent of Key Competences in CRM Field and E-learning
Original language description
This paper is focused on support for optimal key competitions in the CRM (Customer Relation Management) field. The presented solution for this reality is based on monitoring of frequently required competences and searching out optimal CRM applications to adopt the needed skills in education. For a comparison, NetSuite CRM, Salesbox CRM, Salesforce CRM are selected.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
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OECD FORD branch
10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)
Result continuities
Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2017
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
E-learning - Effective Development of Teachers Skills in the Area of ICT and E-learning
ISBN
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ISSN
2451-3644
e-ISSN
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Number of pages
6
Pages from-to
119-125
Publisher name
Neuveden
Place of publication
Neuveden
Event location
Katowice - Cieszyn
Event date
Jan 1, 2017
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
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