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Develompent of Key Competences in CRM Field and E-learning

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F47813059%3A19520%2F17%3A00011010" target="_blank" >RIV/47813059:19520/17:00011010 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Develompent of Key Competences in CRM Field and E-learning

  • Original language description

    This paper is focused on support for optimal key competitions in the CRM (Customer Relation Management) field. The presented solution for this reality is based on monitoring of frequently required competences and searching out optimal CRM applications to adopt the needed skills in education. For a comparison, NetSuite CRM, Salesbox CRM, Salesforce CRM are selected.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2017

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    E-learning - Effective Development of Teachers Skills in the Area of ICT and E-learning

  • ISBN

  • ISSN

    2451-3644

  • e-ISSN

  • Number of pages

    6

  • Pages from-to

    119-125

  • Publisher name

    Neuveden

  • Place of publication

    Neuveden

  • Event location

    Katowice - Cieszyn

  • Event date

    Jan 1, 2017

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article