Evaluation of the indicators and variables used to measure the effectiveness of processes within an organization
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F16%3A86097781" target="_blank" >RIV/61989100:27510/16:86097781 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
Evaluation of the indicators and variables used to measure the effectiveness of processes within an organization
Original language description
In a well-managed enterprise, emphasis is placed on the customer. The quality of the product offered to the customer and company behaviour is determined by market requirements. Most of today's businesses seek to achieve a sufficiently flexible organization that is able to adapt quickly to changing ambient conditions. Process management is now a necessary and important aspect of maintaining the competitiveness of any organization. The aim of this paper is the identification, characterization and evaluation of the process indicators (metrics) that measure the efficiency of business processes. To this end we have used Cobit5, a very popular methodology. The results shown were defined and evaluated by indicators which are commonly used in the context of a three-imperative project management. These indicators are time, costs and quality of output. The results also highlighted the main problematic areas within the innovation processes, areas which were poorly defined and redundant.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
IN - Informatics
OECD FORD branch
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Result continuities
Project
<a href="/en/project/EE2.3.20.0296" target="_blank" >EE2.3.20.0296: Research team for modelling of economic and financial processes at VSB-TU Ostrava</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Others
Publication year
2016
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
Internet in the information society : proceedings : September 22-23, 2016, Czieszyn, Polska
ISBN
978-83-65621-00-9
ISSN
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e-ISSN
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Number of pages
13
Pages from-to
321-324
Publisher name
WSB Dąbrowa Górnicza, Polsko
Place of publication
Dąbrowa Górnicza
Event location
Czieszyn
Event date
Sep 22, 2016
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
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