Understanding the Impacts of Language Technologies' Performance Disparities on African American Language Speakers

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11320%2F25%3A57VK7PWA" target="_blank" >RIV/00216208:11320/25:57VK7PWA - isvavai.cz</a>

Výsledek na webu

<a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203819028&partnerID=40&md5=88bbdbcbf8380a9f2ccf91209376cd94" target="_blank" >https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203819028&partnerID=40&md5=88bbdbcbf8380a9f2ccf91209376cd94</a>

DOI - Digital Object Identifier

—

Jazyk výsledku

angličtina

Název v původním jazyce

Understanding the Impacts of Language Technologies' Performance Disparities on African American Language Speakers

Popis výsledku v původním jazyce

This paper examines the experiences of African American Language (AAL) speakers when using language technologies. Previous work has used quantitative methods to uncover performance disparities between AAL speakers and White Mainstream English speakers when using language technologies, but has not sought to understand the impacts of these performance disparities on AAL speakers. Through interviews with 19 AAL speakers, we focus on understanding such impacts in a contextualized and human-centered manner. We find that AAL speakers often undertake invisible labor of adapting their speech patterns to successfully use language technologies, and they make connections between failures of language technologies for AAL speakers and a lack of inclusion of AAL speakers in language technology design processes and datasets. Our findings suggest that NLP researchers and practitioners should invest in developing contextualized and human-centered evaluations of language technologies that seek to understand the impacts of performance disparities on speakers of underrepresented languages and language varieties. © 2024 Association for Computational Linguistics.

Název v anglickém jazyce

Understanding the Impacts of Language Technologies' Performance Disparities on African American Language Speakers

Popis výsledku anglicky

This paper examines the experiences of African American Language (AAL) speakers when using language technologies. Previous work has used quantitative methods to uncover performance disparities between AAL speakers and White Mainstream English speakers when using language technologies, but has not sought to understand the impacts of these performance disparities on AAL speakers. Through interviews with 19 AAL speakers, we focus on understanding such impacts in a contextualized and human-centered manner. We find that AAL speakers often undertake invisible labor of adapting their speech patterns to successfully use language technologies, and they make connections between failures of language technologies for AAL speakers and a lack of inclusion of AAL speakers in language technology design processes and datasets. Our findings suggest that NLP researchers and practitioners should invest in developing contextualized and human-centered evaluations of language technologies that seek to understand the impacts of performance disparities on speakers of underrepresented languages and language varieties. © 2024 Association for Computational Linguistics.

Druh

D - Stať ve sborníku

CEP obor

—

OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

—

Návaznosti

—

Rok uplatnění

2024

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proc. Annu. Meet. Assoc. Comput Linguist.

ISBN

979-889176099-8

ISSN

0736-587X

e-ISSN

—

Počet stran výsledku

8

Strana od-do

12826-12833

Název nakladatele

Association for Computational Linguistics (ACL)

Místo vydání

—

Místo konání akce

Bangkok

Datum konání akce

1. 1. 2025

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

—