Educational Psychology Aspects of Learning with Chatbots without Artificial Intelligence : Suggestions for Designers

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14210%2F23%3A00130345" target="_blank" >RIV/00216224:14210/23:00130345 - isvavai.cz</a>

Výsledek na webu

<a href="https://www.mdpi.com/2254-9625/13/2/22" target="_blank" >https://www.mdpi.com/2254-9625/13/2/22</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.3390/ejihpe13020022" target="_blank" >10.3390/ejihpe13020022</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Educational Psychology Aspects of Learning with Chatbots without Artificial Intelligence : Suggestions for Designers

Popis výsledku v původním jazyce

Chatbots without artificial intelligence can play the role of practical and easy-to-implement learning objects in e-learning environments, allowing a reduction in social or psychological isolation. This research, with a sample of 79 students, explores the principles that need to be followed in designing this kind of chatbot in education in order to ensure an acceptable outcome for students. Research has shown that students interacting with a chatbot without artificial intelligence expect similar psychological and communicative responses to those of a live human, project the characteristics of the chatbot from the dialogue, and are taken aback when the chatbot does not understand or cannot help them sufficiently. The study is based on a design through research approach, in which students in information studies and library science interacted with a specific chatbot focused on information retrieval, and recorded their experiences and feelings in an online questionnaire. The study intends to find principles for the design of chatbots without artificial intelligence so that students feel comfortable interacting with them.

Název v anglickém jazyce

Educational Psychology Aspects of Learning with Chatbots without Artificial Intelligence : Suggestions for Designers

Popis výsledku anglicky

Chatbots without artificial intelligence can play the role of practical and easy-to-implement learning objects in e-learning environments, allowing a reduction in social or psychological isolation. This research, with a sample of 79 students, explores the principles that need to be followed in designing this kind of chatbot in education in order to ensure an acceptable outcome for students. Research has shown that students interacting with a chatbot without artificial intelligence expect similar psychological and communicative responses to those of a live human, project the characteristics of the chatbot from the dialogue, and are taken aback when the chatbot does not understand or cannot help them sufficiently. The study is based on a design through research approach, in which students in information studies and library science interacted with a specific chatbot focused on information retrieval, and recorded their experiences and feelings in an online questionnaire. The study intends to find principles for the design of chatbots without artificial intelligence so that students feel comfortable interacting with them.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

50301 - Education, general; including training, pedagogy, didactics [and education systems]

Projekt

—

Návaznosti

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

European Journal of Investigation in Health, Psychology and Education

ISSN

2254-9625

e-ISSN

2254-9625

Svazek periodika

13

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

CH - Švýcarská konfederace

Počet stran výsledku

22

Strana od-do

284-305

Kód UT WoS článku

000938621200001

EID výsledku v databázi Scopus

2-s2.0-85148756299