Service Systems Through the Prism of Conceptual Modeling

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F10%3A00051382" target="_blank" >RIV/00216224:14330/10:00051382 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Service Systems Through the Prism of Conceptual Modeling

Popis výsledku v původním jazyce

We seek means of further improving the process of service innovation by providing conceptual framework that would uniformly model information about a service system. Since value co-creation is achieved through knowledge-based interactions, such a framework should be a connection-oriented one. We propose uniform approach to context-sensitive relationships modeling and representation, based on semantic conceptual modeling, suitable for modeling both service system interactions and information about a service system itself. Its application is illustrated on digital libraries domain. The proposed representation may be combined with goal-driven development methods to allow closer interconnection of goals and value proposition. The paper presents applicationof an original conceptual reference model of service system, which may provide more elaborated background for service innovation process.

Název v anglickém jazyce

Service Systems Through the Prism of Conceptual Modeling

Popis výsledku anglicky

We seek means of further improving the process of service innovation by providing conceptual framework that would uniformly model information about a service system. Since value co-creation is achieved through knowledge-based interactions, such a framework should be a connection-oriented one. We propose uniform approach to context-sensitive relationships modeling and representation, based on semantic conceptual modeling, suitable for modeling both service system interactions and information about a service system itself. Its application is illustrated on digital libraries domain. The proposed representation may be combined with goal-driven development methods to allow closer interconnection of goals and value proposition. The paper presents applicationof an original conceptual reference model of service system, which may provide more elaborated background for service innovation process.

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

IN - Informatika

OECD FORD obor

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Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2010

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Service Science

ISSN

2164-3970

e-ISSN

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Svazek periodika

2

Číslo periodika v rámci svazku

1/2

Stát vydavatele periodika

US - Spojené státy americké

Počet stran výsledku

13

Strana od-do

112-125

Kód UT WoS článku

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EID výsledku v databázi Scopus

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