Usable and secure? User perception of four authentication methods for mobile banking

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F22%3A00125151" target="_blank" >RIV/00216224:14330/22:00125151 - isvavai.cz</a>

Výsledek na webu

<a href="https://doi.org/10.1016/j.cose.2022.102603" target="_blank" >https://doi.org/10.1016/j.cose.2022.102603</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1016/j.cose.2022.102603" target="_blank" >10.1016/j.cose.2022.102603</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Usable and secure? User perception of four authentication methods for mobile banking

Popis výsledku v původním jazyce

Smartphone authentication is becoming a cornerstone security component, so it is necessary to have methods that are usable and secure to ensure adequate protection, especially for mobile banking. Though biometric authentication seems to be perceived as very usable by users, there is a lack of research to compare smartphone-based fingerprint verification to other authentication methods for mobile banking in terms of usability and perceived security. Using two independent samples, we conducted a study for a younger group aged 26-54 (N = 229) and an older group aged 55+ (N = 239) about their perceptions of the usability and security of four authentication methods: fingerprint, PIN, token, and card reader. All four methods were evaluated positively for both usability and security, with fingerprint verification evaluated as the most usable and the most secure method for mobile banking. Interestingly, none of our hypothesized predictors (i.e., age, gender, education, smartphone self-efficacy, smartphone security behaviour, knowledge of secure smartphone behaviour) was consistently related to how users perceive the usability and security of the examined methods. This suggests that smartphone users would be able to successfully adopt, and be quite satisfied with, any of the tested methods, regardless of demography or smartphone skills.

Název v anglickém jazyce

Usable and secure? User perception of four authentication methods for mobile banking

Popis výsledku anglicky

Smartphone authentication is becoming a cornerstone security component, so it is necessary to have methods that are usable and secure to ensure adequate protection, especially for mobile banking. Though biometric authentication seems to be perceived as very usable by users, there is a lack of research to compare smartphone-based fingerprint verification to other authentication methods for mobile banking in terms of usability and perceived security. Using two independent samples, we conducted a study for a younger group aged 26-54 (N = 229) and an older group aged 55+ (N = 239) about their perceptions of the usability and security of four authentication methods: fingerprint, PIN, token, and card reader. All four methods were evaluated positively for both usability and security, with fingerprint verification evaluated as the most usable and the most secure method for mobile banking. Interestingly, none of our hypothesized predictors (i.e., age, gender, education, smartphone self-efficacy, smartphone security behaviour, knowledge of secure smartphone behaviour) was consistently related to how users perceive the usability and security of the examined methods. This suggests that smartphone users would be able to successfully adopt, and be quite satisfied with, any of the tested methods, regardless of demography or smartphone skills.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

<a href="/cs/project/TL01000207" target="_blank" >TL01000207: Inovace a adaptace autentizačních technologií pro bezpečné digitální prostředí</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2022

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Computers & Security

ISSN

0167-4048

e-ISSN

—

Svazek periodika

115

Číslo periodika v rámci svazku

1

Stát vydavatele periodika

GB - Spojené království Velké Británie a Severního Irska

Počet stran výsledku

12

Strana od-do

1-12

Kód UT WoS článku

000754601100006

EID výsledku v databázi Scopus

2-s2.0-85122828249