Association between Quality Management and Financial Performance

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F13%3A00071939" target="_blank" >RIV/00216224:14560/13:00071939 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Association between Quality Management and Financial Performance

Popis výsledku v původním jazyce

This paper deals with quality management using ISO 9001 certificate and other similar certificates and with Costs of Quality. Numerous studies claim that quality management increases a company?s performance, mainly measured by operational indicators. Thepaper aims to find out if there is also a relationship between implementing these tools in a company and higher financial results. An analysis was carried out on a sample of 548 medium-sized and large companies based in the Czech Republic, by way of anextensive questionnaire survey. Financial performance was measured by means of the return on assets indicator between the years 2005-2011. The findings proved that ISO 9001 and other certificates are quite widespread. Costs of Quality, however, are of little interest to companies. Better financial performance in companies which aim at quality management has not been confirmed.

Název v anglickém jazyce

Association between Quality Management and Financial Performance

Popis výsledku anglicky

This paper deals with quality management using ISO 9001 certificate and other similar certificates and with Costs of Quality. Numerous studies claim that quality management increases a company?s performance, mainly measured by operational indicators. Thepaper aims to find out if there is also a relationship between implementing these tools in a company and higher financial results. An analysis was carried out on a sample of 548 medium-sized and large companies based in the Czech Republic, by way of anextensive questionnaire survey. Financial performance was measured by means of the return on assets indicator between the years 2005-2011. The findings proved that ISO 9001 and other certificates are quite widespread. Costs of Quality, however, are of little interest to companies. Better financial performance in companies which aim at quality management has not been confirmed.

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2013

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Acta Universitatis Bohemiae Meridionales

ISSN

1212-3285

e-ISSN

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Svazek periodika

16

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

10

Strana od-do

139-148

Kód UT WoS článku

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EID výsledku v databázi Scopus

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