Applicability of Six Sigma methodology for services output evaluation

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F10%3A39881527" target="_blank" >RIV/00216275:25410/10:39881527 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Applicability of Six Sigma methodology for services output evaluation

Popis výsledku v původním jazyce

Evaluation of organization output creates significant part of organization management. The production sector has experienced, during several years, enforcing methods of measuring and evaluating of organization output and organization quality assessment,while fundamental principles of these methods are - process approach and focus entirely on client's priorities. The financial stimulus in the production sphere is then the main motivation which leads to application of these methods. Naturally, even otherorganizations need quality of their output; even other organizations have their clients (citizens in public administration, students in education system etc.). In these cases output monitoring is often formal and without objective measuring. This article focuses mainly on application of Six Sigma method in a non-production organization; method has been verified within process audit project.

Název v anglickém jazyce

Applicability of Six Sigma methodology for services output evaluation

Popis výsledku anglicky

Evaluation of organization output creates significant part of organization management. The production sector has experienced, during several years, enforcing methods of measuring and evaluating of organization output and organization quality assessment,while fundamental principles of these methods are - process approach and focus entirely on client's priorities. The financial stimulus in the production sphere is then the main motivation which leads to application of these methods. Naturally, even otherorganizations need quality of their output; even other organizations have their clients (citizens in public administration, students in education system etc.). In these cases output monitoring is often formal and without objective measuring. This article focuses mainly on application of Six Sigma method in a non-production organization; method has been verified within process audit project.

Druh

D - Stať ve sborníku

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

<a href="/cs/project/GA402%2F09%2F0219" target="_blank" >GA402/09/0219: Použitelnost softwaru pro podporu rozhodování při řešení prostorově orientovaných problémů</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)<br>S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2010

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proceedings of the International Conference on Applied Computer Science (ACS)

ISBN

978-960-474-225-7

ISSN

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e-ISSN

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Počet stran výsledku

6

Strana od-do

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Název nakladatele

WSEAS Press

Místo vydání

Atény

Místo konání akce

Malta

Datum konání akce

15. 9. 2010

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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