Evaluation of Usability of Mobile Devices Through Models

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Evaluation of Usability of Mobile Devices Through Models

Popis výsledku v původním jazyce

This study provides an overview of evaluation of usability performance of mobile devices by adopting evaluation model for mobile smart phones. Mobile device nowadays is being used to solve tasks ranging from simple day to day life to accomplishing complex operations. The advancement in technology allow people to use mobile devices to run different application for their business and day to day life. While introducing multiple features, mobile applications should be easy to use by the users. Thus, the usability of mobile devices should be validated against a stablished usability standard. Even though, different models have been developed to quantify the usability of products, the current standards of existing models are not sufficient to evaluate all the features of the current smart phones. For the purpose of this study, a literature review was conducted to investigate existing models that measure performance of user interface of mobile devices; identify the gaps in existing usability models of mobile devices; and identify operators that possibly measure the interaction of modern mobile devices. This paper discusses different usability evaluation models and introduce a revised and new SPLM-GOMS model that can measure the usability of mobile devices by incorporating the new features of modern smart phones as additional operators to the new model. Based on the determined model, it could be possible to evaluate the effectiveness, efficiency and satisfaction level while the user interacts to mobile phones.

Název v anglickém jazyce

Evaluation of Usability of Mobile Devices Through Models

Popis výsledku anglicky

This study provides an overview of evaluation of usability performance of mobile devices by adopting evaluation model for mobile smart phones. Mobile device nowadays is being used to solve tasks ranging from simple day to day life to accomplishing complex operations. The advancement in technology allow people to use mobile devices to run different application for their business and day to day life. While introducing multiple features, mobile applications should be easy to use by the users. Thus, the usability of mobile devices should be validated against a stablished usability standard. Even though, different models have been developed to quantify the usability of products, the current standards of existing models are not sufficient to evaluate all the features of the current smart phones. For the purpose of this study, a literature review was conducted to investigate existing models that measure performance of user interface of mobile devices; identify the gaps in existing usability models of mobile devices; and identify operators that possibly measure the interaction of modern mobile devices. This paper discusses different usability evaluation models and introduce a revised and new SPLM-GOMS model that can measure the usability of mobile devices by incorporating the new features of modern smart phones as additional operators to the new model. Based on the determined model, it could be possible to evaluate the effectiveness, efficiency and satisfaction level while the user interacts to mobile phones.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach<br>I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2019

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019 : Education Excellence and Innovation Management through Vision 2020

ISBN

978-0-9998551-2-6

ISSN

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e-ISSN

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Počet stran výsledku

8

Strana od-do

"4865 "- 4872

Název nakladatele

International Business Information Management Association-IBIMA

Místo vydání

Norristown

Místo konání akce

Granada

Datum konání akce

10. 4. 2019

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

000503988807016