Quality Management Systems as a "Tool" for Increasing Competitiveness of Logistic Services Providers in Coronavirus Economic Recession

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F21%3A39919868" target="_blank" >RIV/00216275:25410/21:39919868 - isvavai.cz</a>

Výsledek na webu

<a href="https://www.abacademies.org/articles/quality-management-systems-as-a-tool-for-increasingcompetitiveness-of-logistic-services-providers-in-coronavirus-economic-recessio-10417.html" target="_blank" >https://www.abacademies.org/articles/quality-management-systems-as-a-tool-for-increasingcompetitiveness-of-logistic-services-providers-in-coronavirus-economic-recessio-10417.html</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Quality Management Systems as a "Tool" for Increasing Competitiveness of Logistic Services Providers in Coronavirus Economic Recession

Popis výsledku v původním jazyce

The paper aims to answer the question whether – and to what extent – providers oflogistic services can benefit from implementing and maintaining a quality management system (QMS), increasing their competitiveness, especially at a time of market competitive pressure. The study hypothesizes that over the 2008-2009 economic crises there was an increase in the number of companies that – in their selection process of logistic services providers – required and/or preferred these candidates to have a QMS implemented. This is verified on a sample of 277 companies, by comparing the situation in the year shortly preceding (2007) with the year shortly following (2010) the crisis. The conclusions derived are then analogically applied to the 2020 “coronavirus crisis”, giving the logistic services provider’s guidelines on formulating their QMS policy and identification of a suitable target customer segment, enhancing their competitiveness in a period of the present COVID macroeconomic instability.

Název v anglickém jazyce

Quality Management Systems as a "Tool" for Increasing Competitiveness of Logistic Services Providers in Coronavirus Economic Recession

Popis výsledku anglicky

The paper aims to answer the question whether – and to what extent – providers oflogistic services can benefit from implementing and maintaining a quality management system (QMS), increasing their competitiveness, especially at a time of market competitive pressure. The study hypothesizes that over the 2008-2009 economic crises there was an increase in the number of companies that – in their selection process of logistic services providers – required and/or preferred these candidates to have a QMS implemented. This is verified on a sample of 277 companies, by comparing the situation in the year shortly preceding (2007) with the year shortly following (2010) the crisis. The conclusions derived are then analogically applied to the 2020 “coronavirus crisis”, giving the logistic services provider’s guidelines on formulating their QMS policy and identification of a suitable target customer segment, enhancing their competitiveness in a period of the present COVID macroeconomic instability.

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2021

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Academy of Strategic Management Journal

ISSN

1544-1458

e-ISSN

1939-6104

Svazek periodika

20

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

GB - Spojené království Velké Británie a Severního Irska

Počet stran výsledku

17

Strana od-do

1-17

Kód UT WoS článku

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EID výsledku v databázi Scopus

2-s2.0-85104227419