CAN QMS ENHANCE COMPETITIVENESS OF LOGISTICS SERVICE PROVIDERS IN ECONOMIC RECESSION?

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62690094%3A18450%2F23%3A50021726" target="_blank" >RIV/62690094:18450/23:50021726 - isvavai.cz</a>

Výsledek na webu

<a href="http://www.transformations.knf.vu.lt/60/article/canq" target="_blank" >http://www.transformations.knf.vu.lt/60/article/canq</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

CAN QMS ENHANCE COMPETITIVENESS OF LOGISTICS SERVICE PROVIDERS IN ECONOMIC RECESSION?

Popis výsledku v původním jazyce

The paper answers the question of whether logistics service providers (LSPs) can improve their competitive position by implementing a Quality Management System (QMS), especially under intensified competitive pressure induced by the economic crisis. We postulated a hypothesis that the 2008-2009 economic crisis led to an increase in the count of businesses that required their LSPs to have QMS implemented. Our findings show that the customer&apos;s preferences for a QMS application were steadily increasing across the long post-crisis horizon. The ascertainments obtained on basis of the past period are also discussed toward the post-COVID-19 economic recession and converted into the form of practicable recommendations on formulating their quality management policy, which have important implications for their business practices. Providing a deeper insight into the LSPs selection process, the paper reacts to the shortage of research studies on the long-term effects of intensified competition on the application of QMS.

Název v anglickém jazyce

CAN QMS ENHANCE COMPETITIVENESS OF LOGISTICS SERVICE PROVIDERS IN ECONOMIC RECESSION?

Popis výsledku anglicky

The paper answers the question of whether logistics service providers (LSPs) can improve their competitive position by implementing a Quality Management System (QMS), especially under intensified competitive pressure induced by the economic crisis. We postulated a hypothesis that the 2008-2009 economic crisis led to an increase in the count of businesses that required their LSPs to have QMS implemented. Our findings show that the customer&apos;s preferences for a QMS application were steadily increasing across the long post-crisis horizon. The ascertainments obtained on basis of the past period are also discussed toward the post-COVID-19 economic recession and converted into the form of practicable recommendations on formulating their quality management policy, which have important implications for their business practices. Providing a deeper insight into the LSPs selection process, the paper reacts to the shortage of research studies on the long-term effects of intensified competition on the application of QMS.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Transformations in business and economics

ISSN

1648-4460

e-ISSN

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Svazek periodika

22

Číslo periodika v rámci svazku

3

Stát vydavatele periodika

LT - Litevská republika

Počet stran výsledku

18

Strana od-do

83-100

Kód UT WoS článku

001130717200007

EID výsledku v databázi Scopus

2-s2.0-85180205292