Acceptance of Intelligent Ticketing Systems in Developing Countries

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26110%2F19%3APU140199" target="_blank" >RIV/00216305:26110/19:PU140199 - isvavai.cz</a>

Výsledek na webu

<a href="https://inzeko.ktu.lt/index.php/EE/article/view/20941" target="_blank" >https://inzeko.ktu.lt/index.php/EE/article/view/20941</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.5755/j01.ee.30.4.20941" target="_blank" >10.5755/j01.ee.30.4.20941</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Acceptance of Intelligent Ticketing Systems in Developing Countries

Popis výsledku v původním jazyce

Information communication technologies bring the revolution into all business sectors, and transportation sector is not an exception. Ticketing system has changed from traditional to intelligent, which provides information and service to the consumer. In developed countries such systems are implemented and operate successfully, while in the developing countries electronic ticketing and other similar innovative solutions face specific challenges. These challenges are related to information era and changes in consumer behaviour, caused by the development of information and communication technologies. In these new conditions the motives of consumers to choose electronic ticketing has become an extremely important factor of success. Lack of integrity of consumer behaviour and technology acceptance (electronic ticketing in particular) was identified in previous scientific research, especially taking into consideration recent conditions of developing countries. The aim of this article is to evaluate the consumers' behaviour and acceptance of intelligent systems, such as electronic ticketing, in order to identify factors, factors, influencing and encouraging the customers to use electronic ticketing systems. In this study extended technology acceptance model with trust element was used to measure the consumer behaviour. The sample for this research has been taken from China and Pakistan populations and consists of 432 participants from both countries.

Název v anglickém jazyce

Acceptance of Intelligent Ticketing Systems in Developing Countries

Popis výsledku anglicky

Information communication technologies bring the revolution into all business sectors, and transportation sector is not an exception. Ticketing system has changed from traditional to intelligent, which provides information and service to the consumer. In developed countries such systems are implemented and operate successfully, while in the developing countries electronic ticketing and other similar innovative solutions face specific challenges. These challenges are related to information era and changes in consumer behaviour, caused by the development of information and communication technologies. In these new conditions the motives of consumers to choose electronic ticketing has become an extremely important factor of success. Lack of integrity of consumer behaviour and technology acceptance (electronic ticketing in particular) was identified in previous scientific research, especially taking into consideration recent conditions of developing countries. The aim of this article is to evaluate the consumers' behaviour and acceptance of intelligent systems, such as electronic ticketing, in order to identify factors, factors, influencing and encouraging the customers to use electronic ticketing systems. In this study extended technology acceptance model with trust element was used to measure the consumer behaviour. The sample for this research has been taken from China and Pakistan populations and consists of 432 participants from both countries.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2019

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Engineering Economics

ISSN

1392-2785

e-ISSN

2029-5839

Svazek periodika

30

Číslo periodika v rámci svazku

4

Stát vydavatele periodika

LT - Litevská republika

Počet stran výsledku

10

Strana od-do

451-460

Kód UT WoS článku

000493807100006

EID výsledku v databázi Scopus

2-s2.0-85074795033