Key Performance Indicators and the Balanced Scorecard Approach in Small and Medium-Sized Enterprises: A Literature Review

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F19%3APU132264" target="_blank" >RIV/00216305:26510/19:PU132264 - isvavai.cz</a>

Výsledek na webu

—

DOI - Digital Object Identifier

—

Jazyk výsledku

angličtina

Název v původním jazyce

Key Performance Indicators and the Balanced Scorecard Approach in Small and Medium-Sized Enterprises: A Literature Review

Popis výsledku v původním jazyce

Purpose of the article The aim of this article is to identify possible approaches for define key performance indicators and possibilities of use balanced scorecard to this extend in small and medium-sized enterprises (SMEs). Methodology/methods Comparison of the views of authors with the performance measurement in companies using key performance indicators, balanced scorecard and their combination with other approaches. This literature review is intended to find gaps of the studies in this area, which can lead to future research. Secondary research is used publishers such as Elsevier, Emerald, Springer and other. This literature review is actual for present year, because the level of knowledge in this area will change and expand in the future. For this reason, the main focus is on time period between 2014–2019. Scientific aim Define performance measurement approaches based on key performance indicators and balanced scorecard and identifying knowledge gaps in this area. Findings The results show that key performance indicators are suitable for measuring performance in companies and they are very often used with combination of fuzzy methods or Enterprise Analysis Model. But one of the most common ways is to implement key performance indicators (KPIs) depending on balanced scorecard (BSC). The gap in knowledge has been identified in the implementation of these procedures in SMEs, mainly in nonproductive enterprises. Conclusions These approaches are very suitable for measuring company performance and have sufficient evidence ability. The limitation lies in the fact that these methods requires profound knowledge of this issue and implementation is long and demanding. SMEs often lacking the necessary finances or knowledge of how implement this approach. Because of this reason, the founded gap is unforgettable problem, and it is necessary that future research be focused on this topic.

Název v anglickém jazyce

Key Performance Indicators and the Balanced Scorecard Approach in Small and Medium-Sized Enterprises: A Literature Review

Popis výsledku anglicky

Purpose of the article The aim of this article is to identify possible approaches for define key performance indicators and possibilities of use balanced scorecard to this extend in small and medium-sized enterprises (SMEs). Methodology/methods Comparison of the views of authors with the performance measurement in companies using key performance indicators, balanced scorecard and their combination with other approaches. This literature review is intended to find gaps of the studies in this area, which can lead to future research. Secondary research is used publishers such as Elsevier, Emerald, Springer and other. This literature review is actual for present year, because the level of knowledge in this area will change and expand in the future. For this reason, the main focus is on time period between 2014–2019. Scientific aim Define performance measurement approaches based on key performance indicators and balanced scorecard and identifying knowledge gaps in this area. Findings The results show that key performance indicators are suitable for measuring performance in companies and they are very often used with combination of fuzzy methods or Enterprise Analysis Model. But one of the most common ways is to implement key performance indicators (KPIs) depending on balanced scorecard (BSC). The gap in knowledge has been identified in the implementation of these procedures in SMEs, mainly in nonproductive enterprises. Conclusions These approaches are very suitable for measuring company performance and have sufficient evidence ability. The limitation lies in the fact that these methods requires profound knowledge of this issue and implementation is long and demanding. SMEs often lacking the necessary finances or knowledge of how implement this approach. Because of this reason, the founded gap is unforgettable problem, and it is necessary that future research be focused on this topic.

Druh

D - Stať ve sborníku

CEP obor

—

OECD FORD obor

50206 - Finance

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2019

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

PERSPECTIVES OF BUSINESS AND ENTREPRENEURSHIP DEVELOPMENT IN DIGITAL TRANSFORMATION OF CORPORATE BUSINESS

ISBN

978-80-214-5756-0

ISSN

—

e-ISSN

—

Počet stran výsledku

10

Strana od-do

55-64

Název nakladatele

Neuveden

Místo vydání

Brno

Místo konání akce

Fakulta podnikatelská VUT v Brně

Datum konání akce

30. 4. 2019

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

000503222600023