Review of Research: The Impact of Modern Technologies and Artificial Intelligence on Internal Communication in the Digital Workplace.

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F26%3A0201743" target="_blank" >RIV/00216305:26510/26:0201743 - isvavai.cz</a>

Výsledek na webu

<a href="https://www.tydenudrzitelnosti.cz/akce/konference-respo-2025/" target="_blank" >https://www.tydenudrzitelnosti.cz/akce/konference-respo-2025/</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Review of Research: The Impact of Modern Technologies and Artificial Intelligence on Internal Communication in the Digital Workplace.

Popis výsledku v původním jazyce

The rapid advancement of information and communication technologies and the growing integration of artificial intelligence (AI) have fundamentally transformed the nature of internal communication within organizations. This paper presents a systematic review of contemporary research exploring the impact of modern technologies and AI on internal communication in the context of the digital workplace. The study follows the PRISMA methodology to identify, analyze, and synthesize 55 relevant scientific sources indexed in the scientific databases. The findings were categorized into four main research areas: conceptualization and structural frameworks of the digital workplace, digital internal communication and tools, automation, AI, and their impact on employees, and leadership, organizational culture, and trust. Results indicate that internal communication is involves from a transactional to a strategic and integrative organizational function, that links technology, culture, and human capital. While the adoption of AI improves efficiency, it also raises challenges related to trust, interpersonal relationships, and the psychological well-being of employees. Leadership and organizational culture play a critical role in fostering digital competencies, engagement, and digital trust necessary for effective communication in digital environments. The review highlights the need for further research on the socio-technical and ethical dimensions of AI adoption, focusing on the long-term effects of automation on communication dynamics and organizational sustainability.

Název v anglickém jazyce

Review of Research: The Impact of Modern Technologies and Artificial Intelligence on Internal Communication in the Digital Workplace.

Popis výsledku anglicky

The rapid advancement of information and communication technologies and the growing integration of artificial intelligence (AI) have fundamentally transformed the nature of internal communication within organizations. This paper presents a systematic review of contemporary research exploring the impact of modern technologies and AI on internal communication in the context of the digital workplace. The study follows the PRISMA methodology to identify, analyze, and synthesize 55 relevant scientific sources indexed in the scientific databases. The findings were categorized into four main research areas: conceptualization and structural frameworks of the digital workplace, digital internal communication and tools, automation, AI, and their impact on employees, and leadership, organizational culture, and trust. Results indicate that internal communication is involves from a transactional to a strategic and integrative organizational function, that links technology, culture, and human capital. While the adoption of AI improves efficiency, it also raises challenges related to trust, interpersonal relationships, and the psychological well-being of employees. Leadership and organizational culture play a critical role in fostering digital competencies, engagement, and digital trust necessary for effective communication in digital environments. The review highlights the need for further research on the socio-technical and ethical dimensions of AI adoption, focusing on the long-term effects of automation on communication dynamics and organizational sustainability.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2025

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Region in the Development of Society 2025

ISBN

978-80-7701-082-5

ISSN

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e-ISSN

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Počet stran výsledku

6

Strana od-do

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Název nakladatele

MENDELU, Faculty of Regional Development and International Studies

Místo vydání

Brno

Místo konání akce

Brno

Datum konání akce

26. 9. 2025

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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