How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F04274644%3A_____%2F20%3A%230000646" target="_blank" >RIV/04274644:_____/20:#0000646 - isvavai.cz</a>

Výsledek na webu

<a href="http://joim.pl/wp-content/uploads/2020/09/joim-2020-0038.pdf" target="_blank" >http://joim.pl/wp-content/uploads/2020/09/joim-2020-0038.pdf</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.2478/joim-2020-0038" target="_blank" >10.2478/joim-2020-0038</a>

Jazyk výsledku

angličtina

Název v původním jazyce

How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence

Popis výsledku v původním jazyce

Objective: This article deals with the effective functioning of an organization in the international context. It focuses on the two key aspects of the communication in this respects: cultural in telligence (CQ), the capacity to operate successfully in the multicultural setting, and the quality of internal communication; it is investigated whether CQ (and its components: metacognitive, cognitive, motivational and behavioural) are rather related to the number of foreign languages or the language proficiency a person (or an employee) knows (has). Methodology: The sample of 132 undergraduate students of the English and Czech study programs at one private business university in the Czech Republic was used. The Spearman correlation coefficient, Chi–Square test for independence and the one–way ANOVA test (all of them conducted in the statistical program IBM SPSS Statistics 21) are calculated in the paper. Findings: CQ depends on the quality (the level of proficiency) rather than the quantity (the number) of foreign language skills. This conclusion applies regardless of gender: our data did not confirm that language skills were gender-dependent. Value Added: Recently a very fashionable cultural intelligence (CQ) construct has been explored in relation to a variety of variables and outputs. Nevertheless, insufficient attention has been given to the relationship between cultural intelligence and language competence so far; moreover, the research has brought contradictory results up to now. This study fills the actual knowledge gap. Recommendations: It is shown that in terms of the effective functioning in a culturally unknown environment and with a restricted time to learn foreign languages, it is preferable to develop continuously one´s skills in lingua franca than parallel and more superficial studies of several languages.

Název v anglickém jazyce

How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence

Popis výsledku anglicky

Objective: This article deals with the effective functioning of an organization in the international context. It focuses on the two key aspects of the communication in this respects: cultural in telligence (CQ), the capacity to operate successfully in the multicultural setting, and the quality of internal communication; it is investigated whether CQ (and its components: metacognitive, cognitive, motivational and behavioural) are rather related to the number of foreign languages or the language proficiency a person (or an employee) knows (has). Methodology: The sample of 132 undergraduate students of the English and Czech study programs at one private business university in the Czech Republic was used. The Spearman correlation coefficient, Chi–Square test for independence and the one–way ANOVA test (all of them conducted in the statistical program IBM SPSS Statistics 21) are calculated in the paper. Findings: CQ depends on the quality (the level of proficiency) rather than the quantity (the number) of foreign language skills. This conclusion applies regardless of gender: our data did not confirm that language skills were gender-dependent. Value Added: Recently a very fashionable cultural intelligence (CQ) construct has been explored in relation to a variety of variables and outputs. Nevertheless, insufficient attention has been given to the relationship between cultural intelligence and language competence so far; moreover, the research has brought contradictory results up to now. This study fills the actual knowledge gap. Recommendations: It is shown that in terms of the effective functioning in a culturally unknown environment and with a restricted time to learn foreign languages, it is preferable to develop continuously one´s skills in lingua franca than parallel and more superficial studies of several languages.

Druh

J_ost - Ostatní články v recenzovaných periodicích

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2020

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Journal of Intercultural Management

ISSN

2080-0150

e-ISSN

2543-831X

Svazek periodika

12

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

PL - Polská republika

Počet stran výsledku

29

Strana od-do

53-81

Kód UT WoS článku

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EID výsledku v databázi Scopus

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