Tourism service quality: implementing the standards for achieving the competitive advantage

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F46747885%3A24310%2F09%3A%230000158" target="_blank" >RIV/46747885:24310/09:#0000158 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Tourism service quality: implementing the standards for achieving the competitive advantage

Popis výsledku v původním jazyce

ourism belongs to the industries that are characterised by the permanent growth in the recent years. It is essential for the businesses to focus on the quality of provided services in order to retain the competitive advantage in this dynamic industry. The nature of tourism product seems to be rather complex. The main reasons are the significant number of services provided and the large number of small businesses that comprise this product. The importance of developing quality tourism products has been recognised both by the public and private tourism sectors. To this end, some initiatives aimed at quality improvement in tourism have been undertaken at different levels.

Název v anglickém jazyce

Tourism service quality: implementing the standards for achieving the competitive advantage

Popis výsledku anglicky

ourism belongs to the industries that are characterised by the permanent growth in the recent years. It is essential for the businesses to focus on the quality of provided services in order to retain the competitive advantage in this dynamic industry. The nature of tourism product seems to be rather complex. The main reasons are the significant number of services provided and the large number of small businesses that comprise this product. The importance of developing quality tourism products has been recognised both by the public and private tourism sectors. To this end, some initiatives aimed at quality improvement in tourism have been undertaken at different levels.

Druh

D - Stať ve sborníku

CEP obor

AH - Ekonomie

OECD FORD obor

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Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2009

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proceedings of the 9th International Conference Liberec Economic Forum 2009

ISBN

9788073725235

ISSN

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e-ISSN

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Počet stran výsledku

9

Strana od-do

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Název nakladatele

Technical University of Liberec

Místo vydání

Liberec

Místo konání akce

Liberec

Datum konání akce

1. 1. 2009

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

000272657000037