Challenges and Changes in Internal Communication within Organizations: The Role of Transparent Communication from the Top

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F46747885%3A24310%2F23%3A00011023" target="_blank" >RIV/46747885:24310/23:00011023 - isvavai.cz</a>

Výsledek na webu

<a href="https://uni.uhk.cz/hed/site/assets/files/1084/proceedings_2023_1.pdf" target="_blank" >https://uni.uhk.cz/hed/site/assets/files/1084/proceedings_2023_1.pdf</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Challenges and Changes in Internal Communication within Organizations: The Role of Transparent Communication from the Top

Popis výsledku v původním jazyce

Internal communication contributes significantly to good internal working relationships by facilitating effective dialogue between management and employees. The paper examines Czech organizations‘ approach to setting up internal communication from the top, i.e., from senior positions to lower-level employees. The COVID-19 has significantly changed the way of communication; it is necessary to revise the results of research on internal communication from the top. The main objective is to evaluate the relationship between selected identifying variables on the use of different forms of management-to-employee communication. A questionnaire survey of Czech organizations (n1 = 183) was conducted, and the obtained data were evaluated using selected statistical methods (chi-square test, Fisher‘s Exact Test, Fisher-Freeman-Halton Exact Test). The results reveal that 16% use only one form of communication from the top, and 17% use two forms. Approximately 69% of the surveyed organizations use a maximum of 4 forms of communication from the top. The dependence of the selected types of communication from the top on the type of organization in terms of majority ownership and size of the organization was found for: electronic communication, communication through a representative, online team communication, and written communication at the 0.05 level of significance.

Název v anglickém jazyce

Challenges and Changes in Internal Communication within Organizations: The Role of Transparent Communication from the Top

Popis výsledku anglicky

Internal communication contributes significantly to good internal working relationships by facilitating effective dialogue between management and employees. The paper examines Czech organizations‘ approach to setting up internal communication from the top, i.e., from senior positions to lower-level employees. The COVID-19 has significantly changed the way of communication; it is necessary to revise the results of research on internal communication from the top. The main objective is to evaluate the relationship between selected identifying variables on the use of different forms of management-to-employee communication. A questionnaire survey of Czech organizations (n1 = 183) was conducted, and the obtained data were evaluated using selected statistical methods (chi-square test, Fisher‘s Exact Test, Fisher-Freeman-Halton Exact Test). The results reveal that 16% use only one form of communication from the top, and 17% use two forms. Approximately 69% of the surveyed organizations use a maximum of 4 forms of communication from the top. The dependence of the selected types of communication from the top on the type of organization in terms of majority ownership and size of the organization was found for: electronic communication, communication through a representative, online team communication, and written communication at the 0.05 level of significance.

Druh

O - Ostatní výsledky

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů