ANALYSIS OF BUSINESS PROCESSES AND PROCESS MAPS

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

ANALYSIS OF BUSINESS PROCESSES AND PROCESS MAPS

Popis výsledku v původním jazyce

This article deals with a complex streamlining of the implementation of processes at the city office, which was addressed mainly by optimizing processes and defining unambiguous procedures for solving partial tasks. Consequently, the aim is to optimize the workload of the individual workers, the substitutability of the professionals and the development of the knowledge of the workers. This part of the study should lead to the strengthening of the company&apos;s strategic management in terms of human resources management. The analysis defines the processes that are necessary for the enterprise to meet its objectives and planned outputs. First, we define carrier processes, their contents, inputs and outputs. The supporting processes are described next. The next part of the analysis defines the boundaries and process resources, costs and added value are assigned to the processes. [3] It can be said that the study on which this article is based has led to an improvement in the functioning of the office, the optimization of the workload and the increase of customer satisfaction, all through the transparent setting of the implemented processes. A side effect should be to increase the efficiency of the office&apos;s management, as it should be managed strategically and systematically by key processes

Název v anglickém jazyce

ANALYSIS OF BUSINESS PROCESSES AND PROCESS MAPS

Popis výsledku anglicky

This article deals with a complex streamlining of the implementation of processes at the city office, which was addressed mainly by optimizing processes and defining unambiguous procedures for solving partial tasks. Consequently, the aim is to optimize the workload of the individual workers, the substitutability of the professionals and the development of the knowledge of the workers. This part of the study should lead to the strengthening of the company&apos;s strategic management in terms of human resources management. The analysis defines the processes that are necessary for the enterprise to meet its objectives and planned outputs. First, we define carrier processes, their contents, inputs and outputs. The supporting processes are described next. The next part of the analysis defines the boundaries and process resources, costs and added value are assigned to the processes. [3] It can be said that the study on which this article is based has led to an improvement in the functioning of the office, the optimization of the workload and the increase of customer satisfaction, all through the transparent setting of the implemented processes. A side effect should be to increase the efficiency of the office&apos;s management, as it should be managed strategically and systematically by key processes

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

20301 - Mechanical engineering

Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

MANAGEMENT AND ECONOMICS IN MANUFACTURING

ISBN

978-80-228-2993-9

ISSN

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e-ISSN

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Počet stran výsledku

7

Strana od-do

347-353

Název nakladatele

Technical University in Zvolen

Místo vydání

Zvolen

Místo konání akce

Zvolen

Datum konání akce

5. 10. 2017

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

000431393000049