Evaluation of Complaint Processes in a Manufacturing Company Using a Bi Tool
Identifikátory výsledku
Kód výsledku v IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F49777513%3A23210%2F21%3A43963232" target="_blank" >RIV/49777513:23210/21:43963232 - isvavai.cz</a>
Výsledek na webu
<a href="https://www.tiabp2019.sk/_files/200000064-30bac30bae/Zbornik%20TIABP%202021.pdf?ph=bfa72b92de" target="_blank" >https://www.tiabp2019.sk/_files/200000064-30bac30bae/Zbornik%20TIABP%202021.pdf?ph=bfa72b92de</a>
DOI - Digital Object Identifier
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Alternativní jazyky
Jazyk výsledku
angličtina
Název v původním jazyce
Evaluation of Complaint Processes in a Manufacturing Company Using a Bi Tool
Popis výsledku v původním jazyce
The article discusses the possibilities of using business intelligence tools while working with data in a manufacturing company. It is focused on the data input standardization process, automation of data processing, evaluation, and creation of graphical outputs to increase the efficiency of data processing. A specific case study concerning data about warranty claims received from customers is described. The required output is automatically generated monthly reports. The paper presents a procedure leading to the digitization and automation of the evaluation of warranty claim processes with the subsequent creation of graphical outputs.
Název v anglickém jazyce
Evaluation of Complaint Processes in a Manufacturing Company Using a Bi Tool
Popis výsledku anglicky
The article discusses the possibilities of using business intelligence tools while working with data in a manufacturing company. It is focused on the data input standardization process, automation of data processing, evaluation, and creation of graphical outputs to increase the efficiency of data processing. A specific case study concerning data about warranty claims received from customers is described. The required output is automatically generated monthly reports. The paper presents a procedure leading to the digitization and automation of the evaluation of warranty claim processes with the subsequent creation of graphical outputs.
Klasifikace
Druh
O - Ostatní výsledky
CEP obor
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OECD FORD obor
20301 - Mechanical engineering
Návaznosti výsledku
Projekt
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Návaznosti
S - Specificky vyzkum na vysokych skolach
Ostatní
Rok uplatnění
2021
Kód důvěrnosti údajů
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů