Towards understanding of workplace conflict: an examination into causes and conflict management strategies

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F49777513%3A23510%2F21%3A43962108" target="_blank" >RIV/49777513:23510/21:43962108 - isvavai.cz</a>

Výsledek na webu

<a href="http://www.scientiasocialis.lt/pmc/?q=node/19" target="_blank" >http://www.scientiasocialis.lt/pmc/?q=node/19</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.33225/pmc/21.16.07" target="_blank" >10.33225/pmc/21.16.07</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Towards understanding of workplace conflict: an examination into causes and conflict management strategies

Popis výsledku v původním jazyce

Workplace conflict is regarded as a naturally and unavoidably occurring phenomenon in today&apos;s organisations. To identify the causes of workplace conflict it is critically important to determine appropriate conflict management strategies and effectively manage conflict. The purpose of this study was to explore causes of interpersonal conflicts between managers and employees and the conflict management styles used to handle these conflicts. A qualitative approach including thematic analysis and content analysis was employed. The thematic analysis was carried out to explore the themes concerning causes of conflicts between managers and employees. The content analysis was used to identify the conflict management styles. The data for both analyses included 47 individual written assignments describing conflict situations between managers and employees. Four general themes including poor management, manager personality, poor communication and differences in views emerged from the thematic analysis. Each theme also encompassed a number of subthemes. The findings of the content analysis showed that fight was the most adopted style used by both male and female managers. The findings also revealed that three styles emerge as the most frequently adopted by employees including avoidance, adaptation and collaboration. The practical implications and limitations of this study are discussed.

Název v anglickém jazyce

Towards understanding of workplace conflict: an examination into causes and conflict management strategies

Popis výsledku anglicky

Workplace conflict is regarded as a naturally and unavoidably occurring phenomenon in today&apos;s organisations. To identify the causes of workplace conflict it is critically important to determine appropriate conflict management strategies and effectively manage conflict. The purpose of this study was to explore causes of interpersonal conflicts between managers and employees and the conflict management styles used to handle these conflicts. A qualitative approach including thematic analysis and content analysis was employed. The thematic analysis was carried out to explore the themes concerning causes of conflicts between managers and employees. The content analysis was used to identify the conflict management styles. The data for both analyses included 47 individual written assignments describing conflict situations between managers and employees. Four general themes including poor management, manager personality, poor communication and differences in views emerged from the thematic analysis. Each theme also encompassed a number of subthemes. The findings of the content analysis showed that fight was the most adopted style used by both male and female managers. The findings also revealed that three styles emerge as the most frequently adopted by employees including avoidance, adaptation and collaboration. The practical implications and limitations of this study are discussed.

Druh

J_ost - Ostatní články v recenzovaných periodicích

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2021

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Problems of Management in the 21st Century

ISSN

2029-6932

e-ISSN

—

Svazek periodika

16

Číslo periodika v rámci svazku

1

Stát vydavatele periodika

LT - Litevská republika

Počet stran výsledku

12

Strana od-do

7-18

Kód UT WoS článku

—

EID výsledku v databázi Scopus

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