Acquisition employees' issues in outsourcing projects

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Acquisition employees' issues in outsourcing projects

Popis výsledku v původním jazyce

Transmission of enterprise informatics (or other business activities) under the management of an external supplier in the form of the partial or complete outsourcing trend is related to the reduction of costs, the increase in efficiency of key business processes and the availability of quality. The problem is not usually on the part of service levels, but mainly the understanding of the business of the customer, and the communication and management of personal relationships. In particular, legal, socialand cultural aspects in relation to new employees and their integration into the collective of the service provider. This paper discusses the most important aspects which are likely to occur in practice (based on the author's ten years of outsourcing projects), and will lead the staff towards a higher level of respect, in terms of organization and communication.

Název v anglickém jazyce

Acquisition employees' issues in outsourcing projects

Popis výsledku anglicky

Transmission of enterprise informatics (or other business activities) under the management of an external supplier in the form of the partial or complete outsourcing trend is related to the reduction of costs, the increase in efficiency of key business processes and the availability of quality. The problem is not usually on the part of service levels, but mainly the understanding of the business of the customer, and the communication and management of personal relationships. In particular, legal, socialand cultural aspects in relation to new employees and their integration into the collective of the service provider. This paper discusses the most important aspects which are likely to occur in practice (based on the author's ten years of outsourcing projects), and will lead the staff towards a higher level of respect, in terms of organization and communication.

Druh

D - Stať ve sborníku

CEP obor

IN - Informatika

OECD FORD obor

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Projekt

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Návaznosti

V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Rok uplatnění

2011

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Informační technologie pro praxi 2011

ISBN

978-80-248-2487-1

ISSN

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e-ISSN

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Počet stran výsledku

5

Strana od-do

152-157

Název nakladatele

VŠB - Technická univerzita Ostrava

Místo vydání

Frýdek-Místek

Místo konání akce

Ostrava

Datum konání akce

6. 10. 2011

Typ akce podle státní příslušnosti

CST - Celostátní akce

Kód UT WoS článku

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