Improving the Quality of Processes by Using Knowledge Continuity Ensuring

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F12%3A54998" target="_blank" >RIV/60460709:41110/12:54998 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Improving the Quality of Processes by Using Knowledge Continuity Ensuring

Popis výsledku v původním jazyce

In the current knowledge economy the workers are the key competitive advantage and their knowledge is the most important asset in the various business processes. If people leave the organization they have taken their knowledge with them and it can jeopardize the quality of the processes. This paper focuses on the topic of the ensuring the knowledge continuity as a tool for fluent improvement of processes in organizations. The processes and the areas were identified within the organization by means of induction. The processes are improved by using the knowledge continuity management. The benefits of the processes were measured by quantitative research, by using the questionnaire survey in organizations in the Czech Republic. One of the conclusions of the paper is that with correct knowledge continuity the quality of the processes in the organization can be increased together with the performance.

Název v anglickém jazyce

Improving the Quality of Processes by Using Knowledge Continuity Ensuring

Popis výsledku anglicky

In the current knowledge economy the workers are the key competitive advantage and their knowledge is the most important asset in the various business processes. If people leave the organization they have taken their knowledge with them and it can jeopardize the quality of the processes. This paper focuses on the topic of the ensuring the knowledge continuity as a tool for fluent improvement of processes in organizations. The processes and the areas were identified within the organization by means of induction. The processes are improved by using the knowledge continuity management. The benefits of the processes were measured by quantitative research, by using the questionnaire survey in organizations in the Czech Republic. One of the conclusions of the paper is that with correct knowledge continuity the quality of the processes in the organization can be increased together with the performance.

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2012

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Scientific Papers of the University of Pardubice. Series D. Faculty of Economics and Administration

ISSN

1211-555X

e-ISSN

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Svazek periodika

24

Číslo periodika v rámci svazku

N

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

12

Strana od-do

1-12

Kód UT WoS článku

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EID výsledku v databázi Scopus

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