A proposed model for applying total quality management in Syrian banks: A case study in the industrial bank of Syria

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41340%2F16%3A70494" target="_blank" >RIV/60460709:41340/16:70494 - isvavai.cz</a>

Výsledek na webu

<a href="http://dx.doi.org/10.21511/imfi.13(2-1).2016.03" target="_blank" >http://dx.doi.org/10.21511/imfi.13(2-1).2016.03</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.21511/imfi.13(2-1).2016.03" target="_blank" >10.21511/imfi.13(2-1).2016.03</a>

Jazyk výsledku

angličtina

Název v původním jazyce

A proposed model for applying total quality management in Syrian banks: A case study in the industrial bank of Syria

Popis výsledku v původním jazyce

Syrian banks have witnessed an important change since 2002 with applying the advanced technology. Industrial bank played a crucial role in developing the industrial sector which provides about 25% to the GDP and this sector is the main engine of the national economy in Syria. This research aims to apply total quality management (TQM) to industrial banks of Syria. A random sample of 120 bank employees from higher and middle management were selected to investigate the current situation of TQM in the bank and to develop a new suitable TQM Model. The results show the levels of implementing TQM criteria in the industrial bank, and provide a proposed TQM Model with an implementation plan that could help other Syrian banks to apply TQM in an effective way.

Název v anglickém jazyce

A proposed model for applying total quality management in Syrian banks: A case study in the industrial bank of Syria

Popis výsledku anglicky

Syrian banks have witnessed an important change since 2002 with applying the advanced technology. Industrial bank played a crucial role in developing the industrial sector which provides about 25% to the GDP and this sector is the main engine of the national economy in Syria. This research aims to apply total quality management (TQM) to industrial banks of Syria. A random sample of 120 bank employees from higher and middle management were selected to investigate the current situation of TQM in the bank and to develop a new suitable TQM Model. The results show the levels of implementing TQM criteria in the industrial bank, and provide a proposed TQM Model with an implementation plan that could help other Syrian banks to apply TQM in an effective way.

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

GA - Zemědělská ekonomie

OECD FORD obor

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Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2016

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Investment Management and Financial Innovations

ISSN

1810-4967

e-ISSN

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Svazek periodika

13

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

8

Strana od-do

149-156

Kód UT WoS článku

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EID výsledku v databázi Scopus

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