Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F13%3A86085983" target="_blank" >RIV/61989100:27510/13:86085983 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method

Popis výsledku v původním jazyce

The paper describes the method of satisfaction measurement as a one of marketing techniques used for detecting students satisfaction with study programs. There is presented method of Satisfaction Pyramid, which is used for satisfaction analysis. In the theoretical part of the paper there, is described methodological approach to satisfaction measurement and in the field part there are presented total satisfaction, Satisfaction Index and partial satisfaction with significant factors and last part of the paper refers to importance of partial factors. The aim of the article is to detect the level of students satisfaction with the most important subjects in the study programme and also to set the the importance, whose students award every factor influencingtotal satisfaction. The students satisfaction analysis was realized at two Czech universities, which offer study programme of adult education.

Název v anglickém jazyce

Students Satisfaction Analysis with Study Programme by Satisfaction Pyramid Method

Popis výsledku anglicky

The paper describes the method of satisfaction measurement as a one of marketing techniques used for detecting students satisfaction with study programs. There is presented method of Satisfaction Pyramid, which is used for satisfaction analysis. In the theoretical part of the paper there, is described methodological approach to satisfaction measurement and in the field part there are presented total satisfaction, Satisfaction Index and partial satisfaction with significant factors and last part of the paper refers to importance of partial factors. The aim of the article is to detect the level of students satisfaction with the most important subjects in the study programme and also to set the the importance, whose students award every factor influencingtotal satisfaction. The students satisfaction analysis was realized at two Czech universities, which offer study programme of adult education.

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AM - Pedagogika a školství

OECD FORD obor

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Projekt

<a href="/cs/project/EE2.3.20.0296" target="_blank" >EE2.3.20.0296: Výzkumný tým pro modelování ekonomických a finančních procesů na VŠB-TU Ostrava</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)<br>S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2013

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

New Educational Review

ISSN

1732-6729

e-ISSN

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Svazek periodika

32

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

PL - Polská republika

Počet stran výsledku

13

Strana od-do

207-219

Kód UT WoS článku

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EID výsledku v databázi Scopus

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