Evaluation of the indicators and variables used to measure the effectiveness of processes within an organization

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F16%3A86097781" target="_blank" >RIV/61989100:27510/16:86097781 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Evaluation of the indicators and variables used to measure the effectiveness of processes within an organization

Popis výsledku v původním jazyce

In a well-managed enterprise, emphasis is placed on the customer. The quality of the product offered to the customer and company behaviour is determined by market requirements. Most of today's businesses seek to achieve a sufficiently flexible organization that is able to adapt quickly to changing ambient conditions. Process management is now a necessary and important aspect of maintaining the competitiveness of any organization. The aim of this paper is the identification, characterization and evaluation of the process indicators (metrics) that measure the efficiency of business processes. To this end we have used Cobit5, a very popular methodology. The results shown were defined and evaluated by indicators which are commonly used in the context of a three-imperative project management. These indicators are time, costs and quality of output. The results also highlighted the main problematic areas within the innovation processes, areas which were poorly defined and redundant.

Název v anglickém jazyce

Evaluation of the indicators and variables used to measure the effectiveness of processes within an organization

Popis výsledku anglicky

In a well-managed enterprise, emphasis is placed on the customer. The quality of the product offered to the customer and company behaviour is determined by market requirements. Most of today's businesses seek to achieve a sufficiently flexible organization that is able to adapt quickly to changing ambient conditions. Process management is now a necessary and important aspect of maintaining the competitiveness of any organization. The aim of this paper is the identification, characterization and evaluation of the process indicators (metrics) that measure the efficiency of business processes. To this end we have used Cobit5, a very popular methodology. The results shown were defined and evaluated by indicators which are commonly used in the context of a three-imperative project management. These indicators are time, costs and quality of output. The results also highlighted the main problematic areas within the innovation processes, areas which were poorly defined and redundant.

Druh

D - Stať ve sborníku

CEP obor

IN - Informatika

OECD FORD obor

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Projekt

<a href="/cs/project/EE2.3.20.0296" target="_blank" >EE2.3.20.0296: Výzkumný tým pro modelování ekonomických a finančních procesů na VŠB-TU Ostrava</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2016

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Internet in the information society : proceedings : September 22-23, 2016, Czieszyn, Polska

ISBN

978-83-65621-00-9

ISSN

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e-ISSN

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Počet stran výsledku

13

Strana od-do

321-324

Název nakladatele

WSB Dąbrowa Górnicza, Polsko

Místo vydání

Dąbrowa Górnicza

Místo konání akce

Czieszyn

Datum konání akce

22. 9. 2016

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

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