Managing Logistic Customer Service on the Example of an Enterprise

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Managing Logistic Customer Service on the Example of an Enterprise

Popis výsledku v původním jazyce

For any business, the correct flow of information is extremely important. The condition for the smooth functioning of today&apos;s enterprises is use of the potential of modern technologies, aimed at supporting efficient and efficient work in every department. Currently, one of the most important aspects of doing business becomes elements of logistics customer service. The success of the company on the market is mainly dependent on quality and handling. Efficient and satisfactory service significantly increases the company&apos;s prospects and can be a guarantee of future success. The aim of the article is to present modern information technologies and analyze the possibilities resulting from their use during customer service logistics processes on the example of the company.

Název v anglickém jazyce

Managing Logistic Customer Service on the Example of an Enterprise

Popis výsledku anglicky

For any business, the correct flow of information is extremely important. The condition for the smooth functioning of today&apos;s enterprises is use of the potential of modern technologies, aimed at supporting efficient and efficient work in every department. Currently, one of the most important aspects of doing business becomes elements of logistics customer service. The success of the company on the market is mainly dependent on quality and handling. Efficient and satisfactory service significantly increases the company&apos;s prospects and can be a guarantee of future success. The aim of the article is to present modern information technologies and analyze the possibilities resulting from their use during customer service logistics processes on the example of the company.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50200 - Economics and Business

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2020

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

36th IBIMA Conference : conference proceedings : 4-5 November 2020, Granada, Spain

ISBN

978-0-9998551-5-7

ISSN

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e-ISSN

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Počet stran výsledku

9

Strana od-do

13815-13823

Název nakladatele

International Business Information Management Association

Místo vydání

Norristown

Místo konání akce

Granada

Datum konání akce

4. 11. 2020

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

000661489804075