Transition to online psychological support – Barriers, stereotypes and challenges from the perspective of service providers

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989592%3A15210%2F25%3A73633731" target="_blank" >RIV/61989592:15210/25:73633731 - isvavai.cz</a>

Výsledek na webu

<a href="https://bpspsychub.onlinelibrary.wiley.com/doi/10.1111/papt.70010" target="_blank" >https://bpspsychub.onlinelibrary.wiley.com/doi/10.1111/papt.70010</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1111/papt.70010" target="_blank" >10.1111/papt.70010</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Transition to online psychological support – Barriers, stereotypes and challenges from the perspective of service providers

Popis výsledku v původním jazyce

Objectives This qualitative study, which provides practical insights for the field, described the transition process of psychological service providers towards online care provision. We aimed to describe the process of professionals&apos; adaptation to new methods of distant psychological care, including its main facilitating and complicating elements.Methods We used a qualitative approach, specifically evaluation design, employing reflexive thematic analyses conducted by the software ATLAS.ti. Semi-structured interviews were conducted with 51 professionals, and 14 focus groups with 44 experts. We worked with 95 experienced professionals specializing in clinical psychology, psychological counseling, and counseling those affected by domestic violence. All of them have had practical exposure to delivering care online.Results The results show that after first-hand involvement, most of the providers have moved from being cautious experimenters to being regular practitioners of online remote psychological care in cases where it is appropriate. Technical difficulties and negative stereotypes receded, with many respondents striving to provide online services for their clients&apos; benefit. However, some negative aspects persist, including the lack of timely support from key institutions.Conclusions Logistical barriers stem from poor management and insufficient political, legislative and financial support. Ethical and legal challenges require serious attention from key system players. The question of embodiment, involving new therapeutic cues and compensating for absent ones, warrants thorough follow-up research. Bias and stereotype-related barriers, often shaped by providers&apos; attitudes, can be addressed through targeted training and shared professional experiences.

Název v anglickém jazyce

Transition to online psychological support – Barriers, stereotypes and challenges from the perspective of service providers

Popis výsledku anglicky

Objectives This qualitative study, which provides practical insights for the field, described the transition process of psychological service providers towards online care provision. We aimed to describe the process of professionals&apos; adaptation to new methods of distant psychological care, including its main facilitating and complicating elements.Methods We used a qualitative approach, specifically evaluation design, employing reflexive thematic analyses conducted by the software ATLAS.ti. Semi-structured interviews were conducted with 51 professionals, and 14 focus groups with 44 experts. We worked with 95 experienced professionals specializing in clinical psychology, psychological counseling, and counseling those affected by domestic violence. All of them have had practical exposure to delivering care online.Results The results show that after first-hand involvement, most of the providers have moved from being cautious experimenters to being regular practitioners of online remote psychological care in cases where it is appropriate. Technical difficulties and negative stereotypes receded, with many respondents striving to provide online services for their clients&apos; benefit. However, some negative aspects persist, including the lack of timely support from key institutions.Conclusions Logistical barriers stem from poor management and insufficient political, legislative and financial support. Ethical and legal challenges require serious attention from key system players. The question of embodiment, involving new therapeutic cues and compensating for absent ones, warrants thorough follow-up research. Bias and stereotype-related barriers, often shaped by providers&apos; attitudes, can be addressed through targeted training and shared professional experiences.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

50101 - Psychology (including human - machine relations)

Projekt

<a href="/cs/project/TL04000033" target="_blank" >TL04000033: Možnosti on-line psychosociální péče pro situace omezeného přímého kontaktu</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2025

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

PSYCHOLOGY AND PSYCHOTHERAPY-THEORY RESEARCH AND PRACTICE

ISSN

1476-0835

e-ISSN

2044-8341

Svazek periodika

2025

Číslo periodika v rámci svazku

00

Stát vydavatele periodika

GB - Spojené království Velké Británie a Severního Irska

Počet stran výsledku

16

Strana od-do

1-16

Kód UT WoS článku

001558868400001

EID výsledku v databázi Scopus

2-s2.0-105014599908