Measures of Quality in Business Process Modeling

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F68407700%3A21230%2F19%3A00341751" target="_blank" >RIV/68407700:21230/19:00341751 - isvavai.cz</a>

Nalezeny alternativní kódy

RIV/68407700:21240/19:00341751

Výsledek na webu

<a href="https://link.springer.com/chapter/10.1007%2F978-3-030-35646-0_11" target="_blank" >https://link.springer.com/chapter/10.1007%2F978-3-030-35646-0_11</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1007/978-3-030-35646-0_11" target="_blank" >10.1007/978-3-030-35646-0_11</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Measures of Quality in Business Process Modeling

Popis výsledku v původním jazyce

Business process modeling is undoubtedly one of the most important parts of Applied (Business) Informatics. Quality of business process models (diagrams) is crucial for any purpose in this area. The goal of a process analyst’s work is to create generally understandable, explicit, unambiguous and error-free models. If a process is properly described, created models can be used as an input into deep analysis and optimization. Optimization is mostly focused on a higher efficiency of the process or at least on a better clarification of its meaning and working. Objective: It can be assumed that properly designed business process models (similarly as in the case of correctly written algorithms) contain characteristics that can be mathematically described. If it is possible to find measurable attributes of business process model’s quality, it will be possible to define a different quality maturity levels of business process modeling results. Furthermore, it will be possible creating a tool helping process analysts designing proper models. Method: A systematic literature review was conducted in order to find and analyze business process model’s design and business process model’s quality measuring methods. Results: It was found that mentioned area had already been subject of research investigation in the past. Thirty-three suitable scientific publications and twenty-two quality measures were found. Conclusions: Analyzed articles and existing quality measures do not reflect all important attributes of business process model’s clarity, simplicity and completeness. Therefore it would be appropriate adding new measures of quality.

Název v anglickém jazyce

Measures of Quality in Business Process Modeling

Popis výsledku anglicky

Business process modeling is undoubtedly one of the most important parts of Applied (Business) Informatics. Quality of business process models (diagrams) is crucial for any purpose in this area. The goal of a process analyst’s work is to create generally understandable, explicit, unambiguous and error-free models. If a process is properly described, created models can be used as an input into deep analysis and optimization. Optimization is mostly focused on a higher efficiency of the process or at least on a better clarification of its meaning and working. Objective: It can be assumed that properly designed business process models (similarly as in the case of correctly written algorithms) contain characteristics that can be mathematically described. If it is possible to find measurable attributes of business process model’s quality, it will be possible to define a different quality maturity levels of business process modeling results. Furthermore, it will be possible creating a tool helping process analysts designing proper models. Method: A systematic literature review was conducted in order to find and analyze business process model’s design and business process model’s quality measuring methods. Results: It was found that mentioned area had already been subject of research investigation in the past. Thirty-three suitable scientific publications and twenty-two quality measures were found. Conclusions: Analyzed articles and existing quality measures do not reflect all important attributes of business process model’s clarity, simplicity and completeness. Therefore it would be appropriate adding new measures of quality.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

—

Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2019

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Enterprise and Organizational Modeling and Simulation

ISBN

978-3-030-35646-0

ISSN

1865-1348

e-ISSN

1865-1348

Počet stran výsledku

10

Strana od-do

146-155

Název nakladatele

Springer, Cham

Místo vydání

—

Místo konání akce

Řím

Datum konání akce

3. 6. 2019

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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