What Does it Mean to Own a Process: Defining Process Owner's Competencies

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F18%3A63517271" target="_blank" >RIV/70883521:28120/18:63517271 - isvavai.cz</a>

Výsledek na webu

<a href="http://dx.doi.org/10.5937/fmet1801138H" target="_blank" >http://dx.doi.org/10.5937/fmet1801138H</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.5937/fmet1801138H" target="_blank" >10.5937/fmet1801138H</a>

Jazyk výsledku

angličtina

Název v původním jazyce

What Does it Mean to Own a Process: Defining Process Owner's Competencies

Popis výsledku v původním jazyce

As organizations adopt process orientation, a new managerial role of process owner appears. Process ownership is one of the main pillars and distinguishing features of process oriented organization. To successfully implement business process management and substitute traditional functional hierarchies, process owners should possess certain competencies for process management. Therefore, the aim of this paper is to introduce a competency model of a process owner. A Delphi study was used to identify individual activities and subsequent competencies of a process owner. Three rounds of questioning an expert panel provided consensus for development of competency model. The paper presents results of the Delphi study synthesized into structured competency model of a process owner. The model structures competencies to knowledge, skills and social competencies derived from process owner&apos;s responsibilities. Two variations of process owner&apos;s competencies which take into account different scope of responsibility were defined.

Název v anglickém jazyce

What Does it Mean to Own a Process: Defining Process Owner's Competencies

Popis výsledku anglicky

As organizations adopt process orientation, a new managerial role of process owner appears. Process ownership is one of the main pillars and distinguishing features of process oriented organization. To successfully implement business process management and substitute traditional functional hierarchies, process owners should possess certain competencies for process management. Therefore, the aim of this paper is to introduce a competency model of a process owner. A Delphi study was used to identify individual activities and subsequent competencies of a process owner. Three rounds of questioning an expert panel provided consensus for development of competency model. The paper presents results of the Delphi study synthesized into structured competency model of a process owner. The model structures competencies to knowledge, skills and social competencies derived from process owner&apos;s responsibilities. Two variations of process owner&apos;s competencies which take into account different scope of responsibility were defined.

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach<br>I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2018

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

FME Transaction

ISSN

1451-2092

e-ISSN

—

Svazek periodika

46

Číslo periodika v rámci svazku

1

Stát vydavatele periodika

RS - Srbská republika

Počet stran výsledku

13

Strana od-do

138-150

Kód UT WoS článku

000417363400020

EID výsledku v databázi Scopus

2-s2.0-85042729260