SUPPLIER-RELATIONSHIP MANAGEMENT, COMPETITIVE ADVANTAGE AND FIRM PERFORMANCE IN THE SERVICE INDUSTRY: A CONCEPTUAL STUDY

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F19%3A63524038" target="_blank" >RIV/70883521:28120/19:63524038 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

SUPPLIER-RELATIONSHIP MANAGEMENT, COMPETITIVE ADVANTAGE AND FIRM PERFORMANCE IN THE SERVICE INDUSTRY: A CONCEPTUAL STUDY

Popis výsledku v původním jazyce

This conceptual paper sought to study the relationship among supplier relationship management, competitive advantage and firm performance. The study reviewed literature related to these three variables. Several databases concerning the fields were used to acquire relevant literature on the topic. Methods to conduct future research were also highlighted. The literature reviewed discovered supplier relationship management had a relationship with firm performance although not quite significant but had a stronger influence on competitive advantage. However, competitive advantage appeared most influential as it had a direct relationship with firm performance. Conclusions drawn from the literature are that hotels can improve their performance and survival by having a competitive edge over their competitors. And to achieve this competitive advantage, hotels need to have a collaborative relationship with their suppliers. This conceptual paper ends with recommendations for future research to test whether these variables have any empirical relationships, especially in the hospitality sector.

Název v anglickém jazyce

SUPPLIER-RELATIONSHIP MANAGEMENT, COMPETITIVE ADVANTAGE AND FIRM PERFORMANCE IN THE SERVICE INDUSTRY: A CONCEPTUAL STUDY

Popis výsledku anglicky

This conceptual paper sought to study the relationship among supplier relationship management, competitive advantage and firm performance. The study reviewed literature related to these three variables. Several databases concerning the fields were used to acquire relevant literature on the topic. Methods to conduct future research were also highlighted. The literature reviewed discovered supplier relationship management had a relationship with firm performance although not quite significant but had a stronger influence on competitive advantage. However, competitive advantage appeared most influential as it had a direct relationship with firm performance. Conclusions drawn from the literature are that hotels can improve their performance and survival by having a competitive edge over their competitors. And to achieve this competitive advantage, hotels need to have a collaborative relationship with their suppliers. This conceptual paper ends with recommendations for future research to test whether these variables have any empirical relationships, especially in the hospitality sector.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2019

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

DOKBAT 2019 - 15th International Bata Conference for Ph.D. Students and Young Researchers

ISBN

978-80-7454-893-2

ISSN

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e-ISSN

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Počet stran výsledku

10

Strana od-do

40- 49

Název nakladatele

Fakulta managementu a ekonomiky, UTB ve Zlíně

Místo vydání

Zlín

Místo konání akce

Zlín

Datum konání akce

6. 11. 2019

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

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