Motivation among travel agents in India: The moderating role of employee’s expertise and marital status

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F20%3A63524917" target="_blank" >RIV/70883521:28120/20:63524917 - isvavai.cz</a>

Výsledek na webu

<a href="https://businessperspectives.org/journals/problems-and-perspectives-in-management/issue-350/motivation-among-travel-agents-in-india-the-moderating-role-of-employee-s-expertise-and-marital-status" target="_blank" >https://businessperspectives.org/journals/problems-and-perspectives-in-management/issue-350/motivation-among-travel-agents-in-india-the-moderating-role-of-employee-s-expertise-and-marital-status</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.21511/ppm.18(2).2020.37" target="_blank" >10.21511/ppm.18(2).2020.37</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Motivation among travel agents in India: The moderating role of employee’s expertise and marital status

Popis výsledku v původním jazyce

This study contributes to the literature by offering insights over the relationship between job satisfaction and work stress with employees&apos; motivation among travel agencies in India. The paper aims to determine the impact of job satisfaction and work stress on employees&apos; motivation level with a specific focus on the moderating impact of employees&apos; expertise and marital status in the context of travel agencies in Southern India. A survey was conducted over employees of travel agencies in Southern India by adopting scales from the extant studies, and data were analyzed using structural equation modeling through Smart PLS. The outcome of the study reveals that job satisfaction has a strong significant effect on employees&apos; motivation, unlike work stress and employees&apos; expertise has a partial significant moderating effect on the relationship between work stress and motivation. The study stressed much about the combined effects of the mediators. The present study has tested the new composite scale to measure the overall motivational level, unlike the previous studies. The survey was conducted between November 2019 and December 2019 and entails 164 respondents, the majority of the subjects are millennials between 18 and 35 years, with 43.3% having master&apos;s degree, all were found to be pre-qualified for the investigation.

Název v anglickém jazyce

Motivation among travel agents in India: The moderating role of employee’s expertise and marital status

Popis výsledku anglicky

This study contributes to the literature by offering insights over the relationship between job satisfaction and work stress with employees&apos; motivation among travel agencies in India. The paper aims to determine the impact of job satisfaction and work stress on employees&apos; motivation level with a specific focus on the moderating impact of employees&apos; expertise and marital status in the context of travel agencies in Southern India. A survey was conducted over employees of travel agencies in Southern India by adopting scales from the extant studies, and data were analyzed using structural equation modeling through Smart PLS. The outcome of the study reveals that job satisfaction has a strong significant effect on employees&apos; motivation, unlike work stress and employees&apos; expertise has a partial significant moderating effect on the relationship between work stress and motivation. The study stressed much about the combined effects of the mediators. The present study has tested the new composite scale to measure the overall motivational level, unlike the previous studies. The survey was conducted between November 2019 and December 2019 and entails 164 respondents, the majority of the subjects are millennials between 18 and 35 years, with 43.3% having master&apos;s degree, all were found to be pre-qualified for the investigation.

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2020

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Problems and Perspectives in Management

ISSN

1727-7051

e-ISSN

—

Svazek periodika

18

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

UA - Ukrajina

Počet stran výsledku

14

Strana od-do

453-465

Kód UT WoS článku

—

EID výsledku v databázi Scopus

2-s2.0-85090630182