Total quality management 4.0 framework: present and future

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F23%3A63563598" target="_blank" >RIV/70883521:28120/23:63563598 - isvavai.cz</a>

Výsledek na webu

<a href="https://journal.oscm-forum.org/publication/article/total-quality-management-4.0-framework-present-and-future" target="_blank" >https://journal.oscm-forum.org/publication/article/total-quality-management-4.0-framework-present-and-future</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.31387/oscm0540391" target="_blank" >10.31387/oscm0540391</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Total quality management 4.0 framework: present and future

Popis výsledku v původním jazyce

Utilising socio-technical system theory, this study explores Total Quality Management 4.0 (TQM 4.0) framework on the integration of quality management principles and industry 4.0 tools. The systematic literature review technique was applied to 203 articles from the Web of Science database to establish a theoretical framework for TQM 4.0. After an in-depth analysis of twenty key papers, twenty-one indicators for TQM 4.0 practices are proposed. Using the Pareto analysis, thirteen of the most important are identified. The research also explores the five major pillars of TQM 4.0, including technical elements, social elements, smart organisation, smart factory, and smart product. The study thoroughly understands TQM 4.0 and its related trending topics by employing a bibliometric technique to examine the publications’ keywords. The result of bibliometric analysis shows that TQM 4.0 research addresses not only issues associated with Industry 4.0 techniques, such as big data, artificial intelligence, and machine learning but also digital transformation, sustainability, and quality culture. Especially organisational performance has been a relatively recent topic of interest to TQM 4.0 researchers. The study provides a TQM 4.0 framework for scholars to conduct additional research and for practitioners to implement the TQM 4.0 to gain long-term sustainability, as well as provides an overview of the current TQM 4.0 and suggests possible future research trends in the TQM field.

Název v anglickém jazyce

Total quality management 4.0 framework: present and future

Popis výsledku anglicky

Utilising socio-technical system theory, this study explores Total Quality Management 4.0 (TQM 4.0) framework on the integration of quality management principles and industry 4.0 tools. The systematic literature review technique was applied to 203 articles from the Web of Science database to establish a theoretical framework for TQM 4.0. After an in-depth analysis of twenty key papers, twenty-one indicators for TQM 4.0 practices are proposed. Using the Pareto analysis, thirteen of the most important are identified. The research also explores the five major pillars of TQM 4.0, including technical elements, social elements, smart organisation, smart factory, and smart product. The study thoroughly understands TQM 4.0 and its related trending topics by employing a bibliometric technique to examine the publications’ keywords. The result of bibliometric analysis shows that TQM 4.0 research addresses not only issues associated with Industry 4.0 techniques, such as big data, artificial intelligence, and machine learning but also digital transformation, sustainability, and quality culture. Especially organisational performance has been a relatively recent topic of interest to TQM 4.0 researchers. The study provides a TQM 4.0 framework for scholars to conduct additional research and for practitioners to implement the TQM 4.0 to gain long-term sustainability, as well as provides an overview of the current TQM 4.0 and suggests possible future research trends in the TQM field.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Operations and Supply Chain Management

ISSN

1979-3561

e-ISSN

2579-9363

Svazek periodika

16

Číslo periodika v rámci svazku

3

Stát vydavatele periodika

ID - Indonéská republika

Počet stran výsledku

12

Strana od-do

311-322

Kód UT WoS článku

001111049400002

EID výsledku v databázi Scopus

2-s2.0-85174974579