Monitoring the Connection Between the Application of EFQM Model Principles and the Results of Organisations
Identifikátory výsledku
Kód výsledku v IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F24%3A63576238" target="_blank" >RIV/70883521:28120/24:63576238 - isvavai.cz</a>
Výsledek na webu
<a href="https://www.qip-journal.eu/index.php/QIP/article/view/1939" target="_blank" >https://www.qip-journal.eu/index.php/QIP/article/view/1939</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.12776/qip.v28i1.1939" target="_blank" >10.12776/qip.v28i1.1939</a>
Alternativní jazyky
Jazyk výsledku
angličtina
Název v původním jazyce
Monitoring the Connection Between the Application of EFQM Model Principles and the Results of Organisations
Popis výsledku v původním jazyce
Purpose: The present paper evaluated the connections between the degree of fulfilment of the EFQM model's requirements and the organisation's size, key results, social responsibility, employee satisfaction and customer satisfaction. Methodology/Approach: The dataset was acquired via an internet-based survey hosted on Google Forms. The survey targeted managerial personnel within manufacturing entities situated within the geographical boundaries of the Czech Republic. Findings: Research on the relationship between the degree of fulfilment of the EFQM model requirements and the organisation's size, critical organisational results, social responsibility, employee satisfaction, customer satisfaction and overall organisational results demonstrated a moderately significant to strong correlation for all monitored indicators. Research limitation/implication: The data is collected only in one specific country, but the production organisations in which the research was carried out are mainly foreign-owned. Originality/Value of paper: The current research results offer practical and theoretical implications. Theoretically, the research expands the literature on the EFQM model and its connection with current trends, which are the higher innovative activity of organisations and correlation with Industry 4. Practically, the research results will benefit managers, directors, and leaders of companies by allowing them to maintain an optimal level of quality management and estimate future requirements for complex enterprise integration.
Název v anglickém jazyce
Monitoring the Connection Between the Application of EFQM Model Principles and the Results of Organisations
Popis výsledku anglicky
Purpose: The present paper evaluated the connections between the degree of fulfilment of the EFQM model's requirements and the organisation's size, key results, social responsibility, employee satisfaction and customer satisfaction. Methodology/Approach: The dataset was acquired via an internet-based survey hosted on Google Forms. The survey targeted managerial personnel within manufacturing entities situated within the geographical boundaries of the Czech Republic. Findings: Research on the relationship between the degree of fulfilment of the EFQM model requirements and the organisation's size, critical organisational results, social responsibility, employee satisfaction, customer satisfaction and overall organisational results demonstrated a moderately significant to strong correlation for all monitored indicators. Research limitation/implication: The data is collected only in one specific country, but the production organisations in which the research was carried out are mainly foreign-owned. Originality/Value of paper: The current research results offer practical and theoretical implications. Theoretically, the research expands the literature on the EFQM model and its connection with current trends, which are the higher innovative activity of organisations and correlation with Industry 4. Practically, the research results will benefit managers, directors, and leaders of companies by allowing them to maintain an optimal level of quality management and estimate future requirements for complex enterprise integration.
Klasifikace
Druh
J<sub>SC</sub> - Článek v periodiku v databázi SCOPUS
CEP obor
—
OECD FORD obor
50204 - Business and management
Návaznosti výsledku
Projekt
—
Návaznosti
S - Specificky vyzkum na vysokych skolach
Ostatní
Rok uplatnění
2024
Kód důvěrnosti údajů
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Údaje specifické pro druh výsledku
Název periodika
Kvalita, inovácia, prosperita
ISSN
1335-1745
e-ISSN
1338-984X
Svazek periodika
2024
Číslo periodika v rámci svazku
28
Stát vydavatele periodika
SK - Slovenská republika
Počet stran výsledku
20
Strana od-do
107-126
Kód UT WoS článku
001196021300002
EID výsledku v databázi Scopus
2-s2.0-85190796741