Exploring the Robustness of Task-oriented Dialogue Systems for Colloquial German Varieties

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11320%2F25%3A4NWUYUBW" target="_blank" >RIV/00216208:11320/25:4NWUYUBW - isvavai.cz</a>

Výsledek na webu

<a href="https://www.scopus.com/inward/record.uri?eid=2-s2.0-85189928163&partnerID=40&md5=a91d3dfa7ab3a32f6a6ef40c631b530c" target="_blank" >https://www.scopus.com/inward/record.uri?eid=2-s2.0-85189928163&partnerID=40&md5=a91d3dfa7ab3a32f6a6ef40c631b530c</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Exploring the Robustness of Task-oriented Dialogue Systems for Colloquial German Varieties

Popis výsledku v původním jazyce

Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a gap in prior research, which often overlooked the transfer to lower-resource colloquial varieties due to limited test data. Inspired by prior work on English varieties, we craft and manually evaluate perturbation rules that transform German sentences into colloquial forms and use them to synthesize test sets in four ToD datasets. Our perturbation rules cover 18 distinct language phenomena, enabling us to explore the impact of each perturbation on slot and intent performance. Using these new datasets, we conduct an experimental evaluation across six different transformers. Here, we demonstrate that when applied to colloquial varieties, ToD systems maintain their intent recognition performance, losing 6% (4.62 percentage points) in accuracy on average. However, they exhibit a significant drop in slot detection, with a decrease of 31% (21 percentage points) in slot F1 score. Our findings are further supported by a transfer experiment from Standard American English to synthetic Urban African American Vernacular English. © 2024 Association for Computational Linguistics.

Název v anglickém jazyce

Exploring the Robustness of Task-oriented Dialogue Systems for Colloquial German Varieties

Popis výsledku anglicky

Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a gap in prior research, which often overlooked the transfer to lower-resource colloquial varieties due to limited test data. Inspired by prior work on English varieties, we craft and manually evaluate perturbation rules that transform German sentences into colloquial forms and use them to synthesize test sets in four ToD datasets. Our perturbation rules cover 18 distinct language phenomena, enabling us to explore the impact of each perturbation on slot and intent performance. Using these new datasets, we conduct an experimental evaluation across six different transformers. Here, we demonstrate that when applied to colloquial varieties, ToD systems maintain their intent recognition performance, losing 6% (4.62 percentage points) in accuracy on average. However, they exhibit a significant drop in slot detection, with a decrease of 31% (21 percentage points) in slot F1 score. Our findings are further supported by a transfer experiment from Standard American English to synthetic Urban African American Vernacular English. © 2024 Association for Computational Linguistics.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

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Návaznosti

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Rok uplatnění

2024

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

EACL - Conf. European Chapter Assoc. Comput. Linguist., Proc. Conf.

ISBN

979-889176088-2

ISSN

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e-ISSN

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Počet stran výsledku

24

Strana od-do

445-468

Název nakladatele

Association for Computational Linguistics (ACL)

Místo vydání

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Místo konání akce

St. Julian's

Datum konání akce

1. 1. 2025

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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