“See You Later, Alligator”: Impacts of Robot Small Talk on Task, Rapport, and Interaction Dynamics in Human-Robot Collaboration

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216208%3A11320%2F26%3AGH7445RM" target="_blank" >RIV/00216208:11320/26:GH7445RM - isvavai.cz</a>

Výsledek na webu

<a href="https://ieeexplore.ieee.org/document/10973942/" target="_blank" >https://ieeexplore.ieee.org/document/10973942/</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1109/HRI61500.2025.10973942" target="_blank" >10.1109/HRI61500.2025.10973942</a>

Jazyk výsledku

angličtina

Název v původním jazyce

“See You Later, Alligator”: Impacts of Robot Small Talk on Task, Rapport, and Interaction Dynamics in Human-Robot Collaboration

Popis výsledku v původním jazyce

Small talk can foster rapport building in human-human teamwork; yet how non-anthropomorphic robots, such as collaborative manipulators commonly used in industry, may capitalize on these social communications remains unclear. This work investigates how robot-initiated small talk influences task performance, rapport, and interaction dynamics in human-robot collaboration. We developed an autonomous robot system that assists a human in an assembly task while initiating and engaging in small talk. A user study (N=58) was conducted in which participants worked with either a functional robot, which engaged in only task-oriented speech, or a social robot, which also initiated small talk. Our study found that participants in the social condition reported significantly higher levels of rapport with the robot. Moreover, all participants in the social condition responded to the robot's small talk attempts; 59% initiated questions to the robot, and 73% engaged in lingering conversations after requesting the final task item. Although active working times were similar across conditions, participants in the social condition recorded longer task durations than those in the functional condition. We discuss the design and implications of robot small talk in shaping human-robot collaboration.

Název v anglickém jazyce

“See You Later, Alligator”: Impacts of Robot Small Talk on Task, Rapport, and Interaction Dynamics in Human-Robot Collaboration

Popis výsledku anglicky

Small talk can foster rapport building in human-human teamwork; yet how non-anthropomorphic robots, such as collaborative manipulators commonly used in industry, may capitalize on these social communications remains unclear. This work investigates how robot-initiated small talk influences task performance, rapport, and interaction dynamics in human-robot collaboration. We developed an autonomous robot system that assists a human in an assembly task while initiating and engaging in small talk. A user study (N=58) was conducted in which participants worked with either a functional robot, which engaged in only task-oriented speech, or a social robot, which also initiated small talk. Our study found that participants in the social condition reported significantly higher levels of rapport with the robot. Moreover, all participants in the social condition responded to the robot's small talk attempts; 59% initiated questions to the robot, and 73% engaged in lingering conversations after requesting the final task item. Although active working times were similar across conditions, participants in the social condition recorded longer task durations than those in the functional condition. We discuss the design and implications of robot small talk in shaping human-robot collaboration.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

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Návaznosti

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Rok uplatnění

2025

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

2025 20th ACM/IEEE International Conference on Human-Robot Interaction (HRI)

ISBN

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ISSN

2167-2148

e-ISSN

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Počet stran výsledku

10

Strana od-do

819-828

Název nakladatele

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Místo vydání

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Místo konání akce

Melbourne, Australia

Datum konání akce

1. 1. 2026

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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