Evaluation of the Use of Mediation to Resolve Disputes in Financial Services in the Czech Republic

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Evaluation of the Use of Mediation to Resolve Disputes in Financial Services in the Czech Republic

Popis výsledku v původním jazyce

The aim of this paper is to present the results of an analysis of contract enforceability and suitable methods of resolving disputes in the Czech Republic both in general terms and also focusing on the area of financial services. From this point of view,the main reasons of the low efficiency of dispute resolution from agreements are considered. In the Czech Republic most often a dispute resolution in court proceedings is used. In comparison with other countries, alternative dispute resolutions have been used rarely. In financial services, consumers can use the Financial Arbiter of the Czech Republic, which is competent to decide disputes in a wide range of financial services. In addition, arbitration, conciliation and mediation may be taken into consideration. Attention is focused on the criteria specification to express efficiency and consumer preferences in decision how to resolve a dispute.

Název v anglickém jazyce

Evaluation of the Use of Mediation to Resolve Disputes in Financial Services in the Czech Republic

Popis výsledku anglicky

The aim of this paper is to present the results of an analysis of contract enforceability and suitable methods of resolving disputes in the Czech Republic both in general terms and also focusing on the area of financial services. From this point of view,the main reasons of the low efficiency of dispute resolution from agreements are considered. In the Czech Republic most often a dispute resolution in court proceedings is used. In comparison with other countries, alternative dispute resolutions have been used rarely. In financial services, consumers can use the Financial Arbiter of the Czech Republic, which is competent to decide disputes in a wide range of financial services. In addition, arbitration, conciliation and mediation may be taken into consideration. Attention is focused on the criteria specification to express efficiency and consumer preferences in decision how to resolve a dispute.

Druh

D - Stať ve sborníku

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

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Návaznosti

V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Rok uplatnění

2014

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

European Financial Systems 2014. Proceedings of the 11th International Scientific Conference

ISBN

9788021071537

ISSN

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e-ISSN

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Počet stran výsledku

9

Strana od-do

524-532

Název nakladatele

Masaryk University

Místo vydání

Brno

Místo konání akce

Lednice

Datum konání akce

1. 1. 2014

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

000350701500070