Identification of the Data Service Requirements for the Performance of the Business Processes

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Identification of the Data Service Requirements for the Performance of the Business Processes

Popis výsledku v původním jazyce

Business processes must be supported by the relevant information services for their good performance. These information services are only classified as supported processes, but they are understood by the managers as the most necessary part of the key business processes. Moreover, there is expected flawless performance of them, which means mainly their quality. Quality or ‘value of the data service for business’ is created by combination of utility and warranty. The utility shows that the service is suitable by its content and that has everything for covering specific needs. Warranty relies to the reliability, the ability of the service to be reached at the time of necessity. The own technological development of the service is preceded by important and also risky step, which is the basic identification of the data service requirement in terms of the utility and warranty. By the ‘risky step’ is meant that it is the very first step for the following development of the services using the technological processes. The significant source of the requirements are of course those, which are said or just asked for by the employees. However, it is not enough for the quality of the business processes. It is necessary to search for the places and data purposefully within the business performance processes. They might serve as the other sources of information for identifying requirements of the data service. The aim of the article is to identify sources for determining the requirements of the IT services.

Název v anglickém jazyce

Identification of the Data Service Requirements for the Performance of the Business Processes

Popis výsledku anglicky

Business processes must be supported by the relevant information services for their good performance. These information services are only classified as supported processes, but they are understood by the managers as the most necessary part of the key business processes. Moreover, there is expected flawless performance of them, which means mainly their quality. Quality or ‘value of the data service for business’ is created by combination of utility and warranty. The utility shows that the service is suitable by its content and that has everything for covering specific needs. Warranty relies to the reliability, the ability of the service to be reached at the time of necessity. The own technological development of the service is preceded by important and also risky step, which is the basic identification of the data service requirement in terms of the utility and warranty. By the ‘risky step’ is meant that it is the very first step for the following development of the services using the technological processes. The significant source of the requirements are of course those, which are said or just asked for by the employees. However, it is not enough for the quality of the business processes. It is necessary to search for the places and data purposefully within the business performance processes. They might serve as the other sources of information for identifying requirements of the data service. The aim of the article is to identify sources for determining the requirements of the IT services.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach<br>I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2019

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019 : Education Excellence and Innovation Management through Vision 2020

ISBN

978-0-9998551-2-6

ISSN

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e-ISSN

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Počet stran výsledku

9

Strana od-do

2313-2321

Název nakladatele

International Business Information Management Association-IBIMA

Místo vydání

Norristown

Místo konání akce

Granada

Datum konání akce

10. 4. 2019

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

000503988803078