Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F44555601%3A13510%2F21%3A43896534" target="_blank" >RIV/44555601:13510/21:43896534 - isvavai.cz</a>

Výsledek na webu

<a href="https://www.temjournal.com/content/102/TEMJournalMay2021_847_852.html" target="_blank" >https://www.temjournal.com/content/102/TEMJournalMay2021_847_852.html</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.18421/TEM102-44" target="_blank" >10.18421/TEM102-44</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Popis výsledku v původním jazyce

High employee engagement (EE) is associated with high work performance therefore; it is in the center of attention of researchers and HR managers. The aim of the study was to determine the level of employee engagement in the exposed workplace and to verify whether there are relationships between employee engagement, job satisfaction and potential labor turnout. Based on a survey conducted with operators (N=257) in call centers, where the rate of fluctuation is high, these relationships were confirmed. It was found that the level of EE may not be low even at a demanding workplace. It was also verified that EE has a positive effect on job satisfaction and at the same time negatively affects potential turnover.

Název v anglickém jazyce

Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Popis výsledku anglicky

High employee engagement (EE) is associated with high work performance therefore; it is in the center of attention of researchers and HR managers. The aim of the study was to determine the level of employee engagement in the exposed workplace and to verify whether there are relationships between employee engagement, job satisfaction and potential labor turnout. Based on a survey conducted with operators (N=257) in call centers, where the rate of fluctuation is high, these relationships were confirmed. It was found that the level of EE may not be low even at a demanding workplace. It was also verified that EE has a positive effect on job satisfaction and at the same time negatively affects potential turnover.

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2021

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

TEM JOURNAL - Technology, Education, Management, Informatics

ISSN

2217-8309

e-ISSN

—

Svazek periodika

10

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

RS - Srbská republika

Počet stran výsledku

6

Strana od-do

847-852

Kód UT WoS článku

000657179100044

EID výsledku v databázi Scopus

2-s2.0-85107738734