Reality of the benchmarking at the local government level in Slovakia

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61858307%3A_____%2F12%3A%230000049" target="_blank" >RIV/61858307:_____/12:#0000049 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Reality of the benchmarking at the local government level in Slovakia

Popis výsledku v původním jazyce

Outcomes of realized researches in service benchmarking at the local self government level in Slovakia have showed the limited and merely dummy implementation of this method. The local self government bodies express the ambition to introduce the method of benchmarking in performance management. However, this ambition alone is not sufficient for producing the expected results of benchmarking in higher effectiveness and quality in service delivery. The goal of this paper is to confirm the problem of dummybenchmarking implementation in service management at local government level by outcomes of own primary research realized in 141 self government bodies. Analytical part provides selected data trying to face the relatively optimistic account of benchmarking using in service delivery management given by the attitudes of the local authorities? representatives towards using benchmarking with the outcomes of the service delivery analysis targeted the expected results of benchmarking using ? t

Název v anglickém jazyce

Reality of the benchmarking at the local government level in Slovakia

Popis výsledku anglicky

Outcomes of realized researches in service benchmarking at the local self government level in Slovakia have showed the limited and merely dummy implementation of this method. The local self government bodies express the ambition to introduce the method of benchmarking in performance management. However, this ambition alone is not sufficient for producing the expected results of benchmarking in higher effectiveness and quality in service delivery. The goal of this paper is to confirm the problem of dummybenchmarking implementation in service management at local government level by outcomes of own primary research realized in 141 self government bodies. Analytical part provides selected data trying to face the relatively optimistic account of benchmarking using in service delivery management given by the attitudes of the local authorities? representatives towards using benchmarking with the outcomes of the service delivery analysis targeted the expected results of benchmarking using ? t

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AH - Ekonomie

OECD FORD obor

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Projekt

<a href="/cs/project/GAP403%2F10%2F1892" target="_blank" >GAP403/10/1892: Optimalizace outsourcingu ve veřejném sektoru</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2012

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Ekonomická revue. (Central European Review of Economic Issues.)

ISSN

1212-3951

e-ISSN

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Svazek periodika

XV

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

9

Strana od-do

123-131

Kód UT WoS článku

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EID výsledku v databázi Scopus

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