Apologies in L1 and lingua franca English: A contrastive pragmatic study of TripAdvisor responses

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61988987%3A17250%2F17%3AA1801NFK" target="_blank" >RIV/61988987:17250/17:A1801NFK - isvavai.cz</a>

Výsledek na webu

<a href="http://katedry.ped.muni.cz/anglictina/about_us/discourse-and-interaction/discourse-and-interaction-vol-11-no-1-2017/apologies-in-l1-and-lingua-franca-english-a-contrastive-pragmatic-study-of-tripadvisor-responses" target="_blank" >http://katedry.ped.muni.cz/anglictina/about_us/discourse-and-interaction/discourse-and-interaction-vol-11-no-1-2017/apologies-in-l1-and-lingua-franca-english-a-contrastive-pragmatic-study-of-tripadvisor-responses</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.5817/DI2017-1-49" target="_blank" >10.5817/DI2017-1-49</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Apologies in L1 and lingua franca English: A contrastive pragmatic study of TripAdvisor responses

Popis výsledku v původním jazyce

The article reports on a study of restaurant-owners' public online responses to negative customer reviews on the TripAdvisor website, exploring the differences between the practices used by L1 English and lingua franca English (ELF) speakers when performing public apologies. The focus is on the occurrence and linguistic realizations of two key components of apologies: illocutionary force indicating devices (IFIDs) and accounts of the incident. The results indicate certain differences between the L1 and ELF responses - both in the use of IFIDs (the IFIDs in the ELF responses are more frequently ambiguous in terms of their illocution) and in the amount of facework done (the L1 responses use facework resources more proficiently, while the ELF responses are more face-neutral).

Název v anglickém jazyce

Apologies in L1 and lingua franca English: A contrastive pragmatic study of TripAdvisor responses

Popis výsledku anglicky

The article reports on a study of restaurant-owners' public online responses to negative customer reviews on the TripAdvisor website, exploring the differences between the practices used by L1 English and lingua franca English (ELF) speakers when performing public apologies. The focus is on the occurrence and linguistic realizations of two key components of apologies: illocutionary force indicating devices (IFIDs) and accounts of the incident. The results indicate certain differences between the L1 and ELF responses - both in the use of IFIDs (the IFIDs in the ELF responses are more frequently ambiguous in terms of their illocution) and in the amount of facework done (the L1 responses use facework resources more proficiently, while the ELF responses are more face-neutral).

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

—

OECD FORD obor

60203 - Linguistics

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Discourse and Interaction

ISSN

1802-9930

e-ISSN

—

Svazek periodika

10

Číslo periodika v rámci svazku

1

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

22

Strana od-do

49-70

Kód UT WoS článku

—

EID výsledku v databázi Scopus

2-s2.0-85027309576