Obviating some of the theoretical barriers of data envelopment analysis-discriminant analysis: an application in predicting cluster membership of customers

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F15%3A86096327" target="_blank" >RIV/61989100:27510/15:86096327 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Obviating some of the theoretical barriers of data envelopment analysis-discriminant analysis: an application in predicting cluster membership of customers

Popis výsledku v původním jazyce

Data envelopment analysis-discriminant analysis (DEA-DA) has been used for predicting cluster membership of decision-making units (DMUs). One of the possible applications of DEA-DA is in the marketing research area. This paper uses cluster analysis to cluster customers into two clusters: Gold and Lead. Then, to predict cluster membership of new customers, DEA-DA is applied. In DEA-DA, an arbitrary parameter imposing a small gap between two clusters (?) is incorporated. It is shown that different ? leadsto different prediction accuracy levels since an unsuitable value for ? leads to an incorrect classification of DMUs. We show that even the data set with no overlap between two clusters can be misclassified. This paper proposes a new DEA-DA model to tackle this issue. The aim of this paper is to illustrate some computational difficulties in previous DEA-DA approaches and then to propose a new DEA-DA model to overcome the difficulties. A case study demonstrates the efficacy of the propos

Název v anglickém jazyce

Obviating some of the theoretical barriers of data envelopment analysis-discriminant analysis: an application in predicting cluster membership of customers

Popis výsledku anglicky

Data envelopment analysis-discriminant analysis (DEA-DA) has been used for predicting cluster membership of decision-making units (DMUs). One of the possible applications of DEA-DA is in the marketing research area. This paper uses cluster analysis to cluster customers into two clusters: Gold and Lead. Then, to predict cluster membership of new customers, DEA-DA is applied. In DEA-DA, an arbitrary parameter imposing a small gap between two clusters (?) is incorporated. It is shown that different ? leadsto different prediction accuracy levels since an unsuitable value for ? leads to an incorrect classification of DMUs. We show that even the data set with no overlap between two clusters can be misclassified. This paper proposes a new DEA-DA model to tackle this issue. The aim of this paper is to illustrate some computational difficulties in previous DEA-DA approaches and then to propose a new DEA-DA model to overcome the difficulties. A case study demonstrates the efficacy of the propos

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

Výsledek vznikl pri realizaci vícero projektů. Více informací v záložce Projekty.

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2015

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Journal of the Operational Research Society

ISSN

0160-5682

e-ISSN

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Svazek periodika

66

Číslo periodika v rámci svazku

4

Stát vydavatele periodika

GB - Spojené království Velké Británie a Severního Irska

Počet stran výsledku

10

Strana od-do

674-683

Kód UT WoS článku

000351561600014

EID výsledku v databázi Scopus

2-s2.0-84924561400