All-inclusive system in Dominican Republic. An analysis of satisfaction and loyalty

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F17%3A10237713" target="_blank" >RIV/61989100:27510/17:10237713 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

All-inclusive system in Dominican Republic. An analysis of satisfaction and loyalty

Popis výsledku v původním jazyce

The &quot;all inclusive&quot; is defined as a planned in advance trip with prepaid covering transportation, lodging, meals and sightseeing, and enjoyed in a complex offering lodging, meals and recreational activities at a single price. The aim of this paper is to analyze satisfaction and loyalty in the All-Inclusive in Puerto Plata, Dominican Republic. The methodology used was based on surveys to tourists. The data from this research have been analyzed with SPSS 23 and AMOS IBM SPSS 23. The results of this research have shown that the role of agents and responsible destination for tourist loyalty is truly important, what they owe, through its various actions, attracting tourist visitors with appropriate socio-demographic profile, improving knowledge and attitude of the visitor about the various tourist attractions in the all-inclusive system. The value perceived impact on satisfaction tourists would help reinforce loyalty to the destination.

Název v anglickém jazyce

All-inclusive system in Dominican Republic. An analysis of satisfaction and loyalty

Popis výsledku anglicky

The &quot;all inclusive&quot; is defined as a planned in advance trip with prepaid covering transportation, lodging, meals and sightseeing, and enjoyed in a complex offering lodging, meals and recreational activities at a single price. The aim of this paper is to analyze satisfaction and loyalty in the All-Inclusive in Puerto Plata, Dominican Republic. The methodology used was based on surveys to tourists. The data from this research have been analyzed with SPSS 23 and AMOS IBM SPSS 23. The results of this research have shown that the role of agents and responsible destination for tourist loyalty is truly important, what they owe, through its various actions, attracting tourist visitors with appropriate socio-demographic profile, improving knowledge and attitude of the visitor about the various tourist attractions in the all-inclusive system. The value perceived impact on satisfaction tourists would help reinforce loyalty to the destination.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50202 - Applied Economics, Econometrics

Projekt

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Návaznosti

V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proceedings of the 12th International Conference on Strategic Management and its Support by Information Systems: May 25th-26th, 2017, Ostrava, Czech Republic

ISBN

978-80-248-4046-8

ISSN

2570-5776

e-ISSN

neuvedeno

Počet stran výsledku

9

Strana od-do

30-38

Název nakladatele

VŠB - Technical University of Ostrava

Místo vydání

Ostrava

Místo konání akce

Ostrava

Datum konání akce

25. 5. 2017

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

000417344100003