The Comparison of Perceived Quality Factors of Czech and Slovak Spa Destinations

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62156489%3A43110%2F17%3A43911933" target="_blank" >RIV/62156489:43110/17:43911933 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

The Comparison of Perceived Quality Factors of Czech and Slovak Spa Destinations

Popis výsledku v původním jazyce

The comparison and the assessment of the importance of the twenty factors determining the overall quality of the spa destination in Slovakia and the Czech Republic is the main objective of this article. A questionnaire survey, asking visitors to selected spa destinations in the Czech Republic and Slovakia, was used to obtain the data. Based on the obtained data the ranking of importance of factors influencing the perception of spa destination quality differs in Czech and Slovak spa destinations. In Czech spa destinations the level of personnel quality, sense of security and destination cleanliness have been found as the most significant factors. On the other hand, the offer of spa services and procedures, food and the level of personnel quality have been found as the most significant factors determining the quality in Slovak spa destinations. The article also analyses the dependence of the quality factors on the gender and age of the respondents and on the type of visit in a particular spa destination.

Název v anglickém jazyce

The Comparison of Perceived Quality Factors of Czech and Slovak Spa Destinations

Popis výsledku anglicky

The comparison and the assessment of the importance of the twenty factors determining the overall quality of the spa destination in Slovakia and the Czech Republic is the main objective of this article. A questionnaire survey, asking visitors to selected spa destinations in the Czech Republic and Slovakia, was used to obtain the data. Based on the obtained data the ranking of importance of factors influencing the perception of spa destination quality differs in Czech and Slovak spa destinations. In Czech spa destinations the level of personnel quality, sense of security and destination cleanliness have been found as the most significant factors. On the other hand, the offer of spa services and procedures, food and the level of personnel quality have been found as the most significant factors determining the quality in Slovak spa destinations. The article also analyses the dependence of the quality factors on the gender and age of the respondents and on the type of visit in a particular spa destination.

Druh

J_ost - Ostatní články v recenzovaných periodicích

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

<a href="/cs/project/GA15-21179S" target="_blank" >GA15-21179S: Hodnocení kvality destinace cestovního ruchu</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Ekonomická revue cestovného ruchu

ISSN

0139-8660

e-ISSN

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Svazek periodika

50

Číslo periodika v rámci svazku

3

Stát vydavatele periodika

SK - Slovenská republika

Počet stran výsledku

11

Strana od-do

132-142

Kód UT WoS článku

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EID výsledku v databázi Scopus

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