The loyal and moral principles in the sale of bank products. A case study from Slovak Republic

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F13%3A43869625" target="_blank" >RIV/70883521:28120/13:43869625 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

The loyal and moral principles in the sale of bank products. A case study from Slovak Republic

Popis výsledku v původním jazyce

Aim of the article was to examine selected moral attitudes of bank staff in Slovakia. These attitudes present important area of business ethics and corporate social responsibility. They have significant impact on financial performance of the bank becauseof satisfaction mirror effect. In this article we have evaluated the relationship between the bank employees and the employers, their relationship to the clients, evaluation of their own productivity and the change of the attitude during the crisis. Themorality in the business area and corporate social responsibility represents meaningful theoretical background but understanding of these terms is completely different in the banking practice. Because of this reason we have examined moral attitudes of bank staff in Slovakia. Attitudes of bank employees were investigated in a questionnaire survey and obtained results were verified by structured interviews. The research was conducted in two stages, in 2008 (before the crisis has started)

Název v anglickém jazyce

The loyal and moral principles in the sale of bank products. A case study from Slovak Republic

Popis výsledku anglicky

Aim of the article was to examine selected moral attitudes of bank staff in Slovakia. These attitudes present important area of business ethics and corporate social responsibility. They have significant impact on financial performance of the bank becauseof satisfaction mirror effect. In this article we have evaluated the relationship between the bank employees and the employers, their relationship to the clients, evaluation of their own productivity and the change of the attitude during the crisis. Themorality in the business area and corporate social responsibility represents meaningful theoretical background but understanding of these terms is completely different in the banking practice. Because of this reason we have examined moral attitudes of bank staff in Slovakia. Attitudes of bank employees were investigated in a questionnaire survey and obtained results were verified by structured interviews. The research was conducted in two stages, in 2008 (before the crisis has started)

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2013

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

International Journal of Mathematical Models and Methods in Applied Sciences

ISSN

1998-0140

e-ISSN

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Svazek periodika

7

Číslo periodika v rámci svazku

5/2013

Stát vydavatele periodika

US - Spojené státy americké

Počet stran výsledku

9

Strana od-do

471-478

Kód UT WoS článku

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EID výsledku v databázi Scopus

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