REVOLUTIONIZING TRAVEL: THE ROLE OF SMART TOURISM TECHNOLOGIES IN ENHANCING TOURIST SATISFACTION AND SHAPING SUSTAINABLE DESTINATION IMAGES: INSIGHTS FROM ISTANBUL

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F25%3A63589638" target="_blank" >RIV/70883521:28120/25:63589638 - isvavai.cz</a>

Výsledek na webu

<a href="https://gtg.webhost.uoradea.ro/PDF/GTG-1-2025/gtg.58141-1426.pdf" target="_blank" >https://gtg.webhost.uoradea.ro/PDF/GTG-1-2025/gtg.58141-1426.pdf</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.30892/gtg.58141-1426" target="_blank" >10.30892/gtg.58141-1426</a>

Jazyk výsledku

angličtina

Název v původním jazyce

REVOLUTIONIZING TRAVEL: THE ROLE OF SMART TOURISM TECHNOLOGIES IN ENHANCING TOURIST SATISFACTION AND SHAPING SUSTAINABLE DESTINATION IMAGES: INSIGHTS FROM ISTANBUL

Popis výsledku v původním jazyce

Smart tourism technologies (STT) play a crucial role in enhancing traveler experiences by providing personalized, efficient, and data-driven services. Such technologies help tourism firms to optimize resource management, improve accessibility, and foster innovation in the industry. Keeping in view such an enhanced significance, this paper explores the role of smart tourism technologies (STT) on the perceived value experience of STT, tourists’ experience satisfaction, and the sustainable image of a famous tourist destination. The role of smart tourism technologies was assessed by their attributes, i.e., information, accessibility, interactivity, personalization, and security to propose the research model and do exploration of the revolutionized travel experiences. The survey method is used to collect data from 142 tourists of Istanbul, a city in Türkiye, and analyze by Partial Least Square-Structural Equation Modeling (PLS-SEM). Results indicate that tourists place more value on what they perceive from smart tourism technologies. The measurement model has good reliability and validity. The structural model indicates the significance of relationships of smart tourism technologies (STT). The perceived smart tourism technologies experience has a significant impact on travel experience satisfaction, and tourist experience satisf action has a significant impact on sustainable destination image. The exploration of the STT attributes towards tourist experience satisfaction and sustainable destination image through the proposed model are theoretical contribution. The availability of accurate, reliable information through user-friendly smart apps and websites with better personalization features to enhance tourists&apos; experiences are the practical implications. The limitations of the study and directions for further research are discussed and presented in the conclusion.

Název v anglickém jazyce

REVOLUTIONIZING TRAVEL: THE ROLE OF SMART TOURISM TECHNOLOGIES IN ENHANCING TOURIST SATISFACTION AND SHAPING SUSTAINABLE DESTINATION IMAGES: INSIGHTS FROM ISTANBUL

Popis výsledku anglicky

Smart tourism technologies (STT) play a crucial role in enhancing traveler experiences by providing personalized, efficient, and data-driven services. Such technologies help tourism firms to optimize resource management, improve accessibility, and foster innovation in the industry. Keeping in view such an enhanced significance, this paper explores the role of smart tourism technologies (STT) on the perceived value experience of STT, tourists’ experience satisfaction, and the sustainable image of a famous tourist destination. The role of smart tourism technologies was assessed by their attributes, i.e., information, accessibility, interactivity, personalization, and security to propose the research model and do exploration of the revolutionized travel experiences. The survey method is used to collect data from 142 tourists of Istanbul, a city in Türkiye, and analyze by Partial Least Square-Structural Equation Modeling (PLS-SEM). Results indicate that tourists place more value on what they perceive from smart tourism technologies. The measurement model has good reliability and validity. The structural model indicates the significance of relationships of smart tourism technologies (STT). The perceived smart tourism technologies experience has a significant impact on travel experience satisfaction, and tourist experience satisf action has a significant impact on sustainable destination image. The exploration of the STT attributes towards tourist experience satisfaction and sustainable destination image through the proposed model are theoretical contribution. The availability of accurate, reliable information through user-friendly smart apps and websites with better personalization features to enhance tourists&apos; experiences are the practical implications. The limitations of the study and directions for further research are discussed and presented in the conclusion.

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach<br>I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2025

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Geojournal of Tourism and Geosites

ISSN

2065-1198

e-ISSN

2065-0817

Svazek periodika

58

Číslo periodika v rámci svazku

1

Stát vydavatele periodika

RO - Rumunsko

Počet stran výsledku

11

Strana od-do

1-10

Kód UT WoS článku

—

EID výsledku v databázi Scopus

2-s2.0-105001352651