Trust, conflict and performance

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Trust, conflict and performance

Popis výsledku v původním jazyce

This article reviews the relation among trust, level of conflict and firm performance. Based on literary research, the following relations were verified: a) inter-organizational trust and level of conflict; b) interpersonal trust and level of conflict; c) level of conflict and firm performance. Most authors work on the assumption that trust diminishes level of conflict, and this fact was empirically proven by e.g. Zaheer et al. (1998). This is true both for inter-organizational trust and for interpersonal trust. Studies have also empirically validated negative relation between level of conflict and firm performance. This thesis is explained by the fact that increasing frequency (and omnipresence) of conflicts may put higher demands on time when solvingthem, higher involvement of other members of staff, as well as higher negative side effects of conflict.

Název v anglickém jazyce

Trust, conflict and performance

Popis výsledku anglicky

This article reviews the relation among trust, level of conflict and firm performance. Based on literary research, the following relations were verified: a) inter-organizational trust and level of conflict; b) interpersonal trust and level of conflict; c) level of conflict and firm performance. Most authors work on the assumption that trust diminishes level of conflict, and this fact was empirically proven by e.g. Zaheer et al. (1998). This is true both for inter-organizational trust and for interpersonal trust. Studies have also empirically validated negative relation between level of conflict and firm performance. This thesis is explained by the fact that increasing frequency (and omnipresence) of conflicts may put higher demands on time when solvingthem, higher involvement of other members of staff, as well as higher negative side effects of conflict.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Rok uplatnění

2013

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Konkurence

ISBN

978-80-87035-73-3

ISSN

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e-ISSN

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Počet stran výsledku

11

Strana od-do

80-90

Název nakladatele

Vysoká škola polytechnická Jihlava

Místo vydání

Jihlava

Místo konání akce

Jihlava

Datum konání akce

1. 1. 2013

Typ akce podle státní příslušnosti

CST - Celostátní akce

Kód UT WoS článku

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