Technical Equipment Allowing Flexibility in Serving Customers as a Prerequisite for Strengthening Customer Relationships in the B2B Market

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25310%2F14%3A39898179" target="_blank" >RIV/00216275:25310/14:39898179 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Technical Equipment Allowing Flexibility in Serving Customers as a Prerequisite for Strengthening Customer Relationships in the B2B Market

Popis výsledku v původním jazyce

Speed and flexibility of suppliers in meeting the changing demands and preferences of customers definitely contributes to strengthening relationships between suppliers and buyers in B2B markets. Therefore, it is necessary to constantly modernize production, distribution and service equipment and have a flexible manufacturing facility capable of producing high quality products according to specific customer requirements, sufficient capacity of storage space close to customers for the response to specialcustomers' demands, or JIT deliveries, suitable transport means for transporting the products to the customer and modern service facilities. The paper describes the role of the individual elements of technical equipment in strengthening customer relationships and summarizes the results of a quantitative survey among managers of selected chemical industry businesses in the Czech Republic focused on mapping of the perception of the benefits and the actual level of technical equipment for s

Název v anglickém jazyce

Technical Equipment Allowing Flexibility in Serving Customers as a Prerequisite for Strengthening Customer Relationships in the B2B Market

Popis výsledku anglicky

Speed and flexibility of suppliers in meeting the changing demands and preferences of customers definitely contributes to strengthening relationships between suppliers and buyers in B2B markets. Therefore, it is necessary to constantly modernize production, distribution and service equipment and have a flexible manufacturing facility capable of producing high quality products according to specific customer requirements, sufficient capacity of storage space close to customers for the response to specialcustomers' demands, or JIT deliveries, suitable transport means for transporting the products to the customer and modern service facilities. The paper describes the role of the individual elements of technical equipment in strengthening customer relationships and summarizes the results of a quantitative survey among managers of selected chemical industry businesses in the Czech Republic focused on mapping of the perception of the benefits and the actual level of technical equipment for s

Druh

D - Stať ve sborníku

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

<a href="/cs/project/GAP403%2F12%2F1279" target="_blank" >GAP403/12/1279: Nástroje posilování dlouhodobých vztahů se zákazníky na bázi integrace a spolupráce subjektů hodnotové sítě</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2014

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

METAL 2014: 23rd International Conference on Metallurgy and Materials

ISBN

978-80-87294-54-3

ISSN

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e-ISSN

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Počet stran výsledku

7

Strana od-do

1828-1834

Název nakladatele

TANGER, spol. s r.o.

Místo vydání

Ostrava

Místo konání akce

Brno

Datum konání akce

21. 5. 2014

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

000350641700302