Systematic Education of State Employees as Necessary Condition for the Provision of Quality Service

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F48135445%3A_____%2F17%3AN0000060" target="_blank" >RIV/48135445:_____/17:N0000060 - isvavai.cz</a>

Výsledek na webu

<a href="http://knowledgeconference.upol.cz/downloads/2017-Knowledge_for_Market_Use_Proceedings.pdf" target="_blank" >http://knowledgeconference.upol.cz/downloads/2017-Knowledge_for_Market_Use_Proceedings.pdf</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Systematic Education of State Employees as Necessary Condition for the Provision of Quality Service

Popis výsledku v původním jazyce

Among the priorities of the Government of the Czech Republic is the provision of services to its citizens, which are provided by state organizations. The current trend demands for employees of these organizations to provide their services in a good and professional manner. Top management of these organizations realizes that they are their employees who provide these services in the exercise of their profession. It is a prerequisite to have employees in their ranks who can fully use their knowledge and skills in their jobs. This knowledge and skills need to be constantly developed and improved. One of the tools to achieve this is to offer its employees various forms of further education in the organization. State organizations should have established forms of systematic education for their employees. The paper presents the results of the survey on the issue of the evaluation of state employees, which was implemented at the beginning of 2017. In this research, data from 1078 respondents employed in state organizations across the whole country were processed.

Název v anglickém jazyce

Systematic Education of State Employees as Necessary Condition for the Provision of Quality Service

Popis výsledku anglicky

Among the priorities of the Government of the Czech Republic is the provision of services to its citizens, which are provided by state organizations. The current trend demands for employees of these organizations to provide their services in a good and professional manner. Top management of these organizations realizes that they are their employees who provide these services in the exercise of their profession. It is a prerequisite to have employees in their ranks who can fully use their knowledge and skills in their jobs. This knowledge and skills need to be constantly developed and improved. One of the tools to achieve this is to offer its employees various forms of further education in the organization. State organizations should have established forms of systematic education for their employees. The paper presents the results of the survey on the issue of the evaluation of state employees, which was implemented at the beginning of 2017. In this research, data from 1078 respondents employed in state organizations across the whole country were processed.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50603 - Organisation theory

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

KNOWLEDGE FOR MARKET USE 2017: PEOPLE IN ECONOMICS - DECISIONS, BEHAVIOR AND NORMATIVE MODELS

ISBN

978-80-244-5233-3

ISSN

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e-ISSN

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Počet stran výsledku

9

Strana od-do

239-247

Název nakladatele

Univerzita Palackého v Olomouci

Místo vydání

Olomouc

Místo konání akce

Olomouc

Datum konání akce

7. 8. 2017

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

000492966900035