Zaměstnanecká motivace v Customer Relationship Management

Kód výsledku v IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60461373%3A22340%2F07%3A00019499" target="_blank" >RIV/60461373:22340/07:00019499 - isvavai.cz</a>
Výsledek na webu
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DOI - Digital Object Identifier
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Jazyk výsledku
angličtina
Název v původním jazyce
Employees´ Motivation in Customer Relationship Managament
Popis výsledku v původním jazyce
Customers´ Relationship Management is focused on customers, but it is pursued by employees. All employees have to be motivated not only to serve customers but to help their colleagues, too. The results of this system are without cooperation between employees unsatisfactory. To reach adequate level of motivation it is necessary for the employees to understand the system. In CRM are used informational systems very often and people have to know how they can use them and what the systems can do.
Název v anglickém jazyce
Employees´ Motivation in Customer Relationship Managament
Popis výsledku anglicky
Customers´ Relationship Management is focused on customers, but it is pursued by employees. All employees have to be motivated not only to serve customers but to help their colleagues, too. The results of this system are without cooperation between employees unsatisfactory. To reach adequate level of motivation it is necessary for the employees to understand the system. In CRM are used informational systems very often and people have to know how they can use them and what the systems can do.

Rok uplatnění
2007
Kód důvěrnosti údajů
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

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